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Application Support Engineer

Posted 11 April by Robert Half
Salary icon £40,000 - £45,000 per annum
Location icon Wallingford , Oxfordshire

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Exciting opportunity for an Application Support Engineer to join a growing business based in Wallingford, offering up to £45,000 plus excellent benefits and career prospects (as well as hybrid working)

The Role

As Application Support Engineer, You'll Be responsible For

  • support internal and external stakeholders on a bespoke application / product
  • work on a help desk, supporting users through application issues
  • troubleshooting issues, working closely with technical specialists/developers to resolve issues
  • support ongoing enhancements and changes (testing, documentation, continuous improvements)
  • query databases, ad-hoc scripting and project work etc.

About You

Applicants for the Application Support Engineer will have:

  • prior experience gained in a similar role, supporting software application / products
  • have excellent communication and service skills, as well as stakeholder engagement (technical and non-technical)
  • skills with some programming / scripting languages for troubleshooting (e.g. Python, C#, SQL, HTML)
  • database skills (e.g. SQL queries)
  • experience working on a help desk and working with help desk systems (e.g. Jira or similar)
  • cloud experience / knowledge (e.g. AWS, Azure)

On offer

Salary up to £45,000 plus excellent benefits, including hybrid working

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Required skills

  • 1
    C#
  • 1
    Python
  • 1
    SQL
  • 1
    JIRA
  • 1
    software support
  • 1
    problem solving
  • 1
    troubleshooting
  • 1
    troubleshoot
  • 1
    application support

Reference: 52455471

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