Admissions Coordinator

Who are we looking for?

We are looking for new Admissions Coordinators to join our Admissions team at Cambridge Education Group.

The ew Admissions Coordinators will primarily be required to provide a fast, efficient and welcoming service for all customers, internal and external, proactively pursuing student recruitment and conversion on to CEG academic courses, within the Central Admissions team.

You will be processing student applications from initial enquiry to arrival, ensuring turn-around times within agreed standards of time and accuracy. Similarly, you will be taking overall responsibility for a regional or process area within the department and manage the processing of all applications and enquiries for that area, including working with the Recruitment team on conversion campaigns as required.

The post holder may be required to work weekends or extra hours during peak season or busy periods.

The role is on full-time, 6-months fixed-term contract. The team is based in Cambridge and working from the office will be expected for at least 2 days per week.

Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible.

Key responsibilities:

Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods.

Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turn-around promises.

Maintain the accuracy and completeness of student databases, both for CEG internal purposes and for external compliance purposes.

Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information and final acceptance letters.

Provide efficient and courteous communications with all customers, internal and external.

Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres.

Person Specification & experience we look for:

• Educated to A Level or above
• Strong administrative skills, with the ability to manage a busy workload, to prioritise work and meet tight deadlines
• A high level of professionalism and excellent customer service skills
• Strong written and oral communication skills
• Excellent attention to detail, cultural awareness and sensitivity
• Competent user of Microsoft office package
• A team player who will provide support as required to other areas within the team

What does Cambridge Education Group do?

We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required.

Whether students choose to study at one of our centres with ONCAMPUS or Castel or complete an online programme through CEG Digital or iheed, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do.

Why will you love working here?

Working with our teams, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop.

Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world to Achieve More.

Benefits

• Private Medical Insurance
• Life Assurance cover
• Perkbox (includes hundreds of discounts)
• Salary sacrifice car leasing Scheme from Tusker
• Salary sacrifice Cycle to Work scheme
• Salary sacrifice Technology Purchasing Scheme
• Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
• Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)
• Social committee - who organise social events across the Company

Pension - Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

Holiday - Enhanced holiday of 25 days plus U.K bank Holidays.