Administrator - Client Services

CLIENT SERVICES ADMINISTRATOR

GUILDFORD

£21,000

Our well-established client is looking for an Administrator to join their Client Services team, based at their Guildford office.

The Role

Whilst this role includes basic administration duties such as scanning and uploading documents, the role is important as you are also the first point of telephone contact for all potential clients and referrers. You are also responsible for interacting with and supporting our legal team every day. You will be supported, encouraged and trained so that you are prepared for all that the role requires. Our people are chosen very carefully not only for their experience, but also for their natural ability in encouraging and supporting their colleagues; with an innate desire to do the best that they can. They take pride in everything they do and in what we stand for. We promote a harmonious working environment and place emphasis on having fun whilst working hard.

What we are looking from you

• Cheerful and friendly, a calm and professional disposition
• Exceptional telephone manner and a willingness to go the extra mile for our clients
• Meticulous attention to detail with sound prioritising and organisation skills
• Keen to work collaboratively as part of team
• Self-motivated and enthusiastic
• Able to work under pressure and hit targets and deadlines
• Able to use initiative and think creatively; we want people who look to improve the way things can be done
• Confident with IT systems, excellent communication skills both written and verbal

Progression

We won’t stop you from being ambitious or wanting to develop yourself, in fact we encourage it. If you want to advance your career, we will help you do that. We are a young company and want exceptional candidates to grow with us and be a part of our future.

Benefits

• 23 days’ holiday per annum (plus 3 allocated days at Christmas)
• BUPA Cash Plan benefits
• Childcare vouchers
• Social events arranged quarterly
• Free fruit, fizzy drinks, biscuits, orange juice and chocolate!