Admin Data Enrichment and Validation

This is a remote position.

Admin (Data Enrichment and Validation)

Location: Remote

Contract Length: 12 Weeks (possible extension) 

Role Overview

We are currently looking for Admin Handlers to work in a results-orientated and process driven environment as part of a high-quality team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be responsible for conducting data gathering activities in line with prescribed processes.

Key Responsibilities

• Conduct Data Enrichment & Validation activity (‘DE&V’)
  
• Process inbound written correspondence from customers
  
• Process written data gathering requirements
  
• Identify customer complaints
  
• Process customer information change requests (i.e., change of address, customer deceased, customer gone-away)
  

Supplementary Responsibilities

• Learn and understand the process in depth
  
• Rapidly incorporate ongoing business and process changes into your ways of working
  
• Act upon feedback from quality checking functions, learning from any mistakes and rectifying moving forwards
  
• Support other team members with their daily tasks
  

Experience and Skills:

• Minimum 2 years experience in a similar data gathering role
  
• Excellent attention to detail and accuracy
  
• Excellent communication and presentation skills
  
• Experience navigating multiple systems and identifying relevant information
  
• Ability to work to demanding deadlines
  
• Ability to attain and maintain specified quality and production targets
  
• Ability to work remotely/ independently & as part of a rapidly growing team
  
• Demonstrate an ability to work with honesty, integrity and trustworthiness
  
• Maintain high standards of professionalism and competence
  
• Previous Telephony experience preferable but not essential
  

INTERESTED?

This is a contract role for an initial period of 12 weeks. Commitment to the duration of the project is expected.