Accounts Receivable Officer

Salary: Circa £25,000
Job Type: Full Time, Permanent
Location: Head Office - West Didsbury
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.

What you’ll be doing:

• Posting receipts from the Rent Cash Sheets i.e. Standing Orders, Chip and Pin Payments and Completion Monies
• Investigating and resolving rent and sales ledger queries
• Actioning rent tasks raised via the housing system
• Investigating items posted to suspense and re-allocating to correct rent account
• Responsibility for chasing missing housing benefit schedules with Local Authorities and other parties
• Raising Sales Ledger invoices, credit notes and intercompany invoices
• Raising automatic invoices on financial system
• Credit control including sending reminder letters
• Producing customer statements
• Allocating sales leger cash receipts
• Answering queries from the shared Accounts Receivable inbox within the SLA timescale
• Complete Month end Procedures within the SLA timescale
• Liaise with internal and external customers in order to resolve sales ledger and rent ledger queries
• Assisting other team members where necessary

What you’ll need:

• Account Receivable and/or Sale ledger experience
• Experience of cross organisational working and engaging stakeholders
• Use of full range of Microsoft Office.
• Attention to detail and accuracy is essential
• The ability to find information and resolve problems
• The ability to work as part of a team as well as on own initiative

What we need from you:

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• A commitment to work in partnership with others for the benefit of Great Places
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• An ability to work in uncertainty
• To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

• Pension | DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
• Annual leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
• Flexi time | Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year
• Professional fees |?The business pays the cost of one professional membership fee for each colleague
• The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Health and wellbeing initiatives |?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

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