Accounts Receivable and Billing Manager Location - London £65k - £70k

Accounts Receivable and Billing Manager
Location - London
£65k - £70k, Bonus, Non - contributory pension, Flex working - 4:1

The role: The Accounts Receivable and Billing Manager role is critical for maintaining cash flow, minimising bad debts write offs, and ensuring timely payment collection. By implementing effective accounts receivable processes and fostering positive relationships with tenants, the role contributes to the financial health and success of the company.

Duties:

• Supervise the billing and invoicing process for tenants, and other stakeholders, ensuring accuracy and timeliness in generating invoices for rent, service charges, utilities, and other billable items.
• Take responsibility for the quarterly financial close of the Accounts receivable and billing function to ensure it is completed in accordance with the required timeframes.
• Develop KPI reporting for circulation to the wider business.
• Generate regular reports and analyses of accounts receivable metrics, aging trends, and collection efforts, providing insights to management for decision-making and strategic planning purposes.
• Serve as the main point of contact for tenants regarding billing inquiries, payment arrangements, and billing disputes, fostering positive relationships and addressing concerns in a timely manner.
• Monitor accounts receivable aging reports to track outstanding balances, identify overdue accounts, and initiate collections activities, such as sending reminders, making collection calls, and escalating collection efforts as needed.
• Work collaboratively with the finance, leasing and legal teams to ensure effective communication between teams in relation to debt management and responses to tenant queries.
• Oversee the processing of incoming payments, ensuring proper application of funds to tenant accounts and reconciliation of payment records. Build relationships with tenants to improve accuracy of allocations.
• Identify opportunities for process/internal control improvement and automation within the accounts receivable function, implementing best practices, and technology solutions to streamline operations and enhance efficiency
• Develop and enforce credit control policies and procedures to minimize credit risks, establish credit limits, and monitor credit terms for tenants and clients in accordance with company policies and industry standards.
• Lead and mentor the accounts receivable team including performance management, training and development.
• Foster a collaborative and high-performing team environment.
• Ensure tenants comply with lease agreements and rental contracts regarding payment terms, rent escalations, and security deposits.
• Working with Group finance and leasing admin teams to ensure information tenant information and billing is accurate.

Requirements:

• An experienced Accounts Receivable and Billing Manager that has worked in a complex business with multiple revenue/billing streams and customers.
• The role requires the individual to have achieve at least the MCICM level of qualification from the Chartered Institute of Credit Management. Experience in the Real Estate industry is required.
• A proven ability to transform the AR and billing function, driving continuous process and financial/KPI reporting improvement.
• Experience must have included driving change across the function and an ability to bring new ideas. A self-starter that is prepared to challenge the norm.
• Experience of working with operational management in a collaborative way.
• Able to build and maintain relationships across the organisation with a strong sense of team work. Must be able to communicate effectively at all levels.
• Experience of financial close processes and interacting with the wider finance team to ensure the delivery of financial information in accordance with strict deadlines.
• Must be able to work in a fast paced environment and respond to rapidly changing demands.
• A strong coach and a leader of people who has demonstrated the ability to lead and develop a team to deliver successful outcomes.
• Strong attention to detail and agility to work across a range of areas is critical. Must be able to take ownership of tasks, bear responsibility for work produced.
• Very organised with exceptional time management skills - able to work under pressure, prioritising and meet competing deadlines.

Why should you work for this company?

• Excellent career opportunities
• Fantastic benefits on offer
• The chance to work with one of London's largest developers.

Interview process:

• Two stage process
• 1st stage on Teams/Zoom
• 2nd stage held face to face in the office

If you would like further information on this opportunity please apply online with your updated CV.

To learn more about Osborn Recruitment and our current vacancies please visit our website and follow us on LinkedIn