Account Executive

We are looking for an Account Executive to join a great B-Corp certified lifestyle brad based in London, that offers great company culture and benefits!

JOB DIMENSIONS

You will have your own targets while feeding into wider Marketing and Sales objectives - both in revenue targets and new customer sign up.

MAIN DUTIES:

The Account Executive is responsible for:

• Onboarding new prospects, booking & ensuring meetings take place and educating the prospect pre- and post-meeting
• Upselling potential business users currently buying on our consumer gift platform
• Using our CRM system to keep their client list data up to date and staying on top of their tasks
• Supporting clients with their day-to-day needs, ensuring 1st class service
• Working across teams to provide swift responses to client requests
• Creating fantastic client relationships
• Providing reporting and analytics to both clients and team members
• Plan, prep and present presentations
• Be a key link between the Account Management team and the Orders and Partnerships team
• Have a strong working understanding of our core inhouse systems
• Work quickly to organise bespoke reward solutions
• Quickly understand our Zoho CRM system and help the rest of the ACM team in using the solution
• Oversee the build of the new client schemes, delivering against deadlines
• Work on internal development projects as assigned and proactively created from identified business needs

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Excellent presentation, interpersonal and communications skills, both verbal and written
• Critical thinking skills and naturally curious
• Quick to learn, technically astute and able to analyse and understand data
• Experience working with all the Microsoft Office suite
• Self-starter, able to work autonomously and as part of a team
• Ability to roll your sleeves up and get stuck in, at pace
• Patient and adaptable in an ever-changing environment
• An organised approach to work with great planning and time management skills;
• Strong interpersonal and communication skills;
• A personal commitment to learning and keeping knowledge of the reward and recognition industry

Competitive Annual Pay + BONUS + COMMISSION (Uncapped OTE) + PROFIT SHARE

Hours per week: 37.5 hours per week, normally between the hours of 9.00am and 5.30pm, Monday to Friday. HYBRID

Holidays:25 days per annum, plus 8 days bank holiday