1st Line Support Engineer

1st Line Support Engineer - Lingfield

Are you passionate about IT and eager to kick-start a career in a dynamic environment? Our Client is seeking a motivated 1st Line Support Engineer to join their team. If you're enthusiastic about delivering exceptional customer service and want to be part of a fast-growing technology business, this could be the perfect opportunity for you!

Company Overview:

Our Client specialises in designing, implementing, and supporting a range of Cloud services and business applications to help businesses work smarter. Their mission is to collaborate with clients to align organization design, processes, and technology, ultimately achieving business goals and delivering outstanding customer experiences.

Responsibilities:

• Assisting in maintaining the onsite IT network.
• Resolving 1st line support tickets within the helpdesk.
• Installing new software and upgrading existing applications.
• Providing technical support for staff.
• Maintenance and management of hardware peripherals.
• Ensuring systems are cyber safe.
• Testing and fixing IT devices.

Desirable Qualifications and Experience:

• Experience in Windows server administration.
• Previous experience in a customer-facing role.
• Industry Level Certifications would be advantageous.

Benefits:

• Onsite parking.
• Use of gym and sports facilities.
• Free Lunch.

Location:

• Lingfield

Salary:

• £22,000 - £25,000 Basic Per Annum (DOE)