Workplace Skills 101: Essential Management Skills - Live, Virtual Class (1 day workshop)

This course is part of our workplace skills 101 series, designed for companies and organisations. The series is taught by an Industrial and Organisational (IO) Psychologist. So what is IO Psychology? IO psychologists focus on the behaviour of employees in the workplace. They apply psychological principles and research methods to improve the overall work environment, including performance, communication, professional satisfaction and safety. They can do this through a number of ways, such as observation, or in this case, through workshops and online courses aimed at employees.

There are many variables that determine how well an organisation or company operates. Effective communication and conflict resolution, process evaluation, professional competence and effective management are examples of the components necessary for businesses to succeed. Often, shortcomings in any of these areas can be traced back to the ways employees are selected, trained, share information or interact. IO psychologists use their knowledge of human behaviour to address these challenges.

IO psychology techniques can be applied to all types of organisational and workplace settings, such as manufacturing, commercial enterprises, labor unions and health care facilities. Specific applications can include creative strategic thinking, delegating skills, effective decision-making strategies, team development, emotional intelligence for teams, performance feedback and coaching, leadership skills, and work-life balance.

How does this class work?

This is a virtual, live online class, taught by a tutor in real-time. It requires a minimum of five learners to run (i.e. you’ll need to enrol 5 learners). The customer (e.g. organisation/company) can select their own class date/s. The tutor will use diagrams, illustrations, and examples to teach the course. You will also be provided with digital course material (where necessary), that you will use during the course. The tutor will give students the opportunity to interact with him/her during or after the lessons.

Key features of class:

• 1-day, 4hr live, online workshop
• Taught by an IO Psychologist
• Requires a minimum of five learners to run
• The customer (i.e. organisation/company) can select their own class date/s
• Course material provided, where necessary
• Course can be taken remotely, from any where in the world
• Ideal for both concentrated or dispersed employees
• No exams required upon completion of course

What’s covered in this workshop?

The goal of this workshop is to provide a foundation for leadership development and essential leadership skills while learning the must-have qualities you will need to achieve team synergy and success. Some topics that will be covered are improving managerial effectiveness, discovering communication strategies, delegating workflow, developing teams and helping employees embrace change.

What is effective management?

Having practical management skills includes mastering the ability to motivate employees, communicate with and listen to them, and reward them for solid performance. It also means showing dedication and compassion for them as individuals and understanding their unique goals and career aspirations. Effective managers also recognize where employees need development and support and guide them in these areas. Being an effective manager helps keep employees and their responsibilities organized and on track and enables you to achieve your employer’s goals.

Why is being an effective manager important?

Being an effective manager is important because strong leadership often results in a successful workplace. The benefits of good management include increased employee productivity, higher employee morale, a more positive work environment, and an increased sense of wellness.

The way you as a manager interact with the team directly impacts their success. Employees sometimes leave jobs because of ineffective or weak management. So, developing yourself as an effective manager is essential. Reduced employee turnover means fewer disruptions in the workflow and lesser expenses for the business.

All you need is an internet connection and a device, such as a smart phone, tablet, laptop or PC, and an internet connection. We recommend you access it using either a laptop or desktop computer through Google Chrome.