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Medical Receptionist Level 5 - QLS Endorsed

Level 5 QLS Endorsed Course | Voiceover & Visual Elements Included | Instant Access


Thames College

Summary

Price
£12 inc VAT
Study method
Online
Duration
432 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
140 CPD hours / points
Achievement
Certificates
  • PDF Certificate - £2.99
  • Hardcopy CPD Certificate - £8.99
  • QLS Certificate - £139
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Do you see yourself pursuing a career in healthcare administration? Are you looking to become an integral part of a medical facility's daily operations?

In the UK, healthcare administration is a growing field with increasing demands for skilled medical receptionists. As of 2022, the healthcare sector employed over 1.5 million people and contributed £132 billion to the UK economy annually.

The Medical Receptionist Course is designed to equip individuals with the essential skills and knowledge required to excel in the medical administration field. Whether you are starting a new career or seeking to enhance your existing skills, this course provides a solid foundation in medical administration. The course comprises 12 comprehensive modules, each focused on a specific aspect of medical receptionist duties.

Learning the skills offered in this course can lead to rewarding career opportunities in a stable and lucrative industry, making it a wise choice for those looking to secure their future in the healthcare field.

Learning Outcomes:

Upon completing this course, students can expect to:

  • Gain a deep understanding of the role and responsibilities of a medical receptionist.
  • Master efficient scheduling techniques for medical appointments and maintaining organised calendars.
  • Develop excellent telephone communication skills tailored to the medical environment.
  • Learn the importance of confidentiality and ethical considerations within a healthcare setting.
  • Acquire proficiency in medical terminology, IT usage, and workplace safety procedures.

Achievement

Certificates

PDF Certificate

Digital certificate - £2.99

You can get a CPD Accredited PDF Certificate for only 2.99 GBP.

Hardcopy CPD Certificate

Hard copy certificate - £8.99

You can also get a Printed Hardcopy CPD Certificate for only 8.99 GBP.

QLS Certificate

Hard copy certificate - £139

Quality Licence Scheme Endorsed Certificate of Achievement

Upon successful completion of the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of —

  • 139 GBP within UK
  • 149 GBP for International Delivery (Postal Fees Included)

CPD

140 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Medical Receptionist Course Curriculum

  • Module 01: Introduction: An overview of the medical receptionist role and its importance in healthcare facilities.

  • Module 02: Organise Schedules: Learn to manage appointment schedules efficiently, ensuring patients' needs are met promptly.

  • Module 03: Business Telephone Skills: Develop strong communication skills for handling calls in a medical setting.

  • Module 04: Maintaining Medical Records: Understand the principles of maintaining and organising patient records.

  • Module 05: Effective Filing Systems: Explore filing systems tailored to the needs of medical receptionists.

  • Module 06: Confidentiality: Delve into the critical aspect of patient information privacy in healthcare.

  • Module 07: Controlling Stocks and Supplies: Learn to manage and order essential supplies for the reception area.

  • Module 08: Medical Receptionist Jargon and Terminology: Master medical terminology and jargon commonly used in the field.

  • Module 09: Workplace Safety: Understand how to ensure a safe working environment for staff and patients.

  • Module 10: Time Management: Develop efficient time management skills to handle various tasks effectively.

  • Module 11: Information Technology in Health Care: Explore the use of IT systems in healthcare administration.

  • Module 12: Legal Aspects and Ethics: Understand the legal and ethical responsibilities of a medical receptionist.

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

It is ideal for those who:

  • Aspiring Medical Receptionists: If you are looking to kickstart your career in healthcare administration and wish to play a crucial role in medical facilities, this course provides the foundational knowledge and skills you need.
  • Healthcare Enthusiasts: Individuals with a keen interest in the healthcare industry, who want to understand the administrative aspects of medical facilities and contribute effectively.
  • Job Seekers: Individuals looking to secure stable and in-demand job opportunities in the world's growing healthcare sector can gain a competitive edge by completing this course.

Requirements

This course is accessible to anyone with an eagerness to learn. All you require is —

  • A smart device with a stable internet connection
  • A keen interest in the topic
  • And being over the age of 16.

Career path

Upon completing the Medical Receptionist Course, individuals can pursue the following career paths with their respective expected salaries:

  • Medical Receptionist: £18,000 - £24,000 per year
  • Senior Medical Receptionist: £25,000 - £30,000 per year
  • Medical Office Manager: £30,000 - £35,000 per year

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.