Medical Receptionist and Secretary (PA Training)

Picture the busy front desk at a renowned hospital or clinic, where a medical receptionist plays an essential role in ensuring smooth operations. The healthcare industry offers numerous opportunities for skilled medical receptionists to contribute to the well-being of patients and the efficient functioning of medical facilities. This course will equip you with the necessary knowledge and skills to excel as a medical receptionist.

This medical receptionist course covers everything you need to thrive in this rewarding profession, from organising schedules and maintaining medical records to mastering medical terminology and ensuring workplace safety.

Learning Outcomes:

• Understand healthcare systems, focusing on the pivotal role of a medical receptionist.
• Efficiently manage appointments and schedules using electronic systems as a skilled medical receptionist.
• Proficiently maintain medical records with accurate filing systems, a key responsibility of a medical receptionist.
• Handle sensitive information confidentially, adhering to ethical and legal standards, crucial for a medical receptionist.
• Master medical terminology for effective communication in healthcare settings, enhancing the role of a medical receptionist.
• Ensure workplace safety by implementing relevant protocols, a priority for every medical receptionist.
• Acquire skills for discretion, safeguarding patient privacy in diverse situations as a responsible medical receptionist.

Enrol today and take the first step towards a fulfilling career as a medical receptionist.

Certificate of Completion (PDF)

Digital certificate - Included

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

This course provides a comprehensive understanding of the role and responsibilities of a medical receptionist in the healthcare industry. The medical receptionist course curriculum covers various aspects of the job, including organising schedules, maintaining medical records, ensuring confidentiality, and understanding medical jargon. Additionally, the medical receptionist course delves into essential skills such as time management, workplace safety, information technology in health care, and the legal aspects and ethics of the profession.

Curriculum Breakdown:

• Module 01: Introduction to Healthcare and Receptionists
• Module 02: Regulations and Ethics
• Module 03: Medical Terminology
• Module 04: Managing Schedules
• Module 05: Keeping Medical Records
• Module 06: Filing Systems in Medical Offices
• Module 07: Confidentiality in a Medical Environment
• Module 08: Information Technology in Health Care
• Module 09: Time Management
• Module 10: Workplace Safety

• Aspiring medical receptionists seeking a foundation in the healthcare industry.
• Current receptionists want to enhance their skills and knowledge for career advancement.
• Administrative professionals are interested in transitioning to the medical sector.
• Healthcare staff desire a better understanding of the medical receptionist role and its responsibilities.

• No prior knowledge needed
• Compatible with any internet-enabled device, including computers, tablets, and smartphones.
• Consistent learning experience
• Accessible anywhere, anytime
• No limitations on access
• Use Wi-Fi or mobile data

After finishing the Medical Receptionist course, you can advance your profession. Look into jobs like:

• Medical Receptionist - £18K to £25K/year.
• Dental Receptionist - £17K to £22K/year.
• Clinic Administrator - £20K to £30K/year.
• Health Records Manager - £25K to £40K/year.
• Healthcare Office Manager - £30K to £45K/year.
• Medical Assistant: £21K - £32K/ year
• Medical Secretary: £25K - £36K/ year

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