Medical Receptionist and Administration Masterclass

Imagine a whirlwind of ringing phones, countless queries, and urgent appointments in the world of healthcare. This is something very common, and this is exactly why medical receptionists are a must. The role of a medical receptionist isn’t merely about answering calls or managing appointments; it’s the heart of healthcare.

Welcome to the Medical Receptionist and Administration Masterclass—a transformative journey unveiling the world of medical reception, administrative finesse, and the mastery of healthcare coordination. Delve into the essentials of touch typing for swift responses, customer service excellence for unparalleled patient experiences, and the nuances of healthcare administration—from clinical coding to document control and GDPR compliance. Traverse through the corridors of healthcare law, understanding the intricacies of public health and people management. Learn the art of cross-cultural awareness and even the resilience of decision-making amidst stress, becoming the beacon of order and efficiency in the healthcare landscape.

Enrol now and forge the path towards a thriving career in medical reception and healthcare administration!

Learning Outcome

By the end of this Medical Receptionist and Administration Masterclass bundle, you will be able to:

• Efficiently handle reception duties using touch typing, prioritising appointments, and providing exceptional customer service in healthcare environments.
• Execute medical administration tasks, including clinical coding, billing, care planning, and maintaining accurate healthcare records proficiently.
• Ensure GDPR compliance in healthcare settings, managing patient data securely while maintaining confidentiality and adhering to medical law.
• Master medical transcription techniques, ensuring precise and accurate documentation of medical information and records.
• Implement document control strategies for effective handling, organisation, and retrieval of medical documents in healthcare settings.
• Develop a comprehensive understanding of public health principles and cross-cultural awareness for inclusive and diverse patient interactions.
• Apply people management skills in a medical receptionist role, fostering teamwork and effective communication within healthcare environments.
• Cultivate stress-resilient decision-making skills, handling critical situations effectively within a medical administrative context.

Standout features of studying with Janets:

• The ability to complete the Medical Receptionist and Administration Masterclass bundle at your own convenient time
• Online free tests and assessments to evaluate the progress
• Facility to study the Medical Receptionist and Administration Masterclass bundle from anywhere in the world by enrolling
• Get all the required study materials and supporting documentation after getting enrolled
• Get a free E-certificate, Transcript, and Student ID
• Expert-designed Medical Receptionist and Administration Masterclass bundle with video lectures and 24/7 tutor support

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - £15.99

The Medical Receptionist and Administration Masterclass bundle is a comprehensive program designed to equip individuals with a diverse skill set essential for excelling in the healthcare administrative domain. Participants delve into the core competencies of a medical receptionist, mastering touch typing, customer service, and clinical administration, including coding and billing practices. Expertise in care planning, record-keeping, and healthcare GDPR ensures efficient management of patient information while adhering to legal and regulatory standards.

This Medical Receptionist and Administration Masterclass bundle also cultivates proficiency in medical transcription, document control, and workplace confidentiality, fostering meticulous handling of sensitive healthcare data. Courses covering medical law, public health, people management, cross-cultural awareness, and decision-making under stress fortify learners with invaluable knowledge, enhancing their administrative capabilities within the medical field. Graduates emerge equipped with a diverse skill set, ready to navigate the multifaceted landscape of medical reception, administration, and patient care in healthcare environments.

The Medical Receptionist and Administration Masterclass Bundle comes with one of our best-selling Medical Receptionist course with a FREE CPD Certified Hardcopy certificate along with 14 additional CPD Certified courses:

• Course 01: Touch Typing Essentials
• Course 02: Customer Service
• Course 03: Medical Administration, Clinical Coding and Billing
• Course 04: Care Planning and Record Keeping
• Course 05: Healthcare GDPR
• Course 06: Clinical Coding
• Course 07: Medical Transcription
• Course 08: Document Control
• Course 09: Workplace Confidentiality
• Course 10: Medical Law
• Course 11: Public Health
• Course 12: People Management
• Course 13: Cross - Cultural Awareness
• Course 14: Decision Making Under Stress Course

Method of Assessment

To successfully complete the courses, students will have to take an automated multiple-choice exam. This exam will be online, and you will need to score 60% or above to pass the course.

After successfully passing the course exam, you will be able to apply for a certificate as proof of your expertise.

This Medical Receptionist and Administration Masterclass bundle is designed for:

• Individuals aspiring to become skilled medical receptionists in hospitals, clinics, or healthcare centres.
• Professionals seeking to advance their administrative career, specifically within healthcare or medical settings.
• Those interested in developing a strong understanding of medical law, GDPR, and clinical coding in healthcare.
• Anyone aiming to improve people management and cross-cultural communication skills in healthcare administration.
• Individuals interested in specialised roles that involve medical transcription or document control in healthcare.

This course has no set requirements for learning. All you need is a device, an internet connection, and the basics of English. If you have them then you're good to go!

• Medical Receptionist (£18,000 - £25,000)
• Medical Administrator (£20,000 - £30,000)
• Clinical Coder (£22,000 - £35,000)
• Medical Transcriptionist (£20,000 - £30,000)
• Document Controller (£22,000 - £35,000)
• Healthcare Administrator (£20,000 - £30,000)
• Patient Services Coordinator (£20,000 - £28,000)
• Health Records Clerk (£18,000 - £25,000)

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