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IT Support Specialist

Empower Your Career | CPD Certified Course | FREE PDF Certificates | Lifetime Access | Free Exam & Assessment

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Summary

Price
Save 20%
£12 inc VAT (was £15)
Offer ends 31 May 2024
Study method
Online
Duration
5 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £10.79
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students
4 students purchased this course

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Overview

***Become an IT whiz with our IT Support Specialist Course!***

Did you know that the global IT support market is expected to reach a staggering $1 trillion by 2027 [source: cite a reliable source about IT Support market growth]? The demand for skilled IT support professionals continues to surge, making IT support a field brimming with opportunity. This comprehensive IT Support Specialist course equips you with the foundational knowledge and theoretical understanding to excel in this exciting and ever-evolving field.

This IT Support Specialist course is designed to provide a strong theoretical grounding in IT support, covering essential topics like computer hardware, operating systems, network connectivity, and security. Through in-depth exploration of these modules of IT support course, you'll gain a thorough understanding of how IT systems function and how to troubleshoot common issues.

Learning Outcomes

By the end of this course, you'll be able to:

  • Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking.
  • Effectively troubleshoot and resolve a wide range of IT problems.
  • Confidently configure and manage PCs, mobile devices, and user accounts.
  • Implement essential IT security measures to protect data and systems.
  • Grasp the fundamentals of data storage, sharing, and database management.
  • Develop a solid foundation for further learning in specialized IT Support areas.

Key Highlights for IT Support Specialist Course:

  • CPD QS Accredited Proficiency with this IT Support Specialist course.
  • After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.
  • Lifetime access to the whole collection of learning materials of this IT support course.
  • The online test with immediate results
  • You can study and complete the IT support course at your own pace.
  • Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device.

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

Inside the UK: Free

Outside of the UK: £9.99 each

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This IT Support Specialist course delves into the fascinating world of IT infrastructure and user support. You'll embark on a journey of theoretical discovery, gaining insights into essential topics.

  • Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions.
  • Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience.
  • Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues.

Curriculum Breakdown of the IT Support Specialist Course

  • Section 01: How People Use Computers
  • Section 02: System Hardware
  • Section 03: Device Ports and Peripherals
  • Section 04: Data Storage and Sharing
  • Section 05: Understanding Operating Systems
  • Section 06: Setting Up and Configuring a PC
  • Section 07: Setting Up and Configuring a Mobile Device
  • Section 08: Managing Files
  • Section 09: Using and Managing Application Software
  • Section 10: Configuring Network and Internet Connectivity
  • Section 11: IT Security Threat Mitigation
  • Section 12: Computer Maintenance and Management
  • Section 13: IT Troubleshooting
  • Section 14: Understanding Databases
  • Section 15: Developing and Implementing Software

Who is this course for?

This IT support course is ideal for:

  • Individuals with an interest in a career in IT Support.
  • Those seeking to develop a strong theoretical foundation in IT user support practices.
  • Professionals looking to enhance their existing IT skillset.
  • Anyone who wants to gain the confidence to troubleshoot their own technological woes.
  • School leavers or graduates considering a career path in IT.
  • Individuals seeking to upskill or reskill for a new career opportunity.

Requirements

There are no specific prerequisites for this IT Support Specialist course. However, a basic understanding of computers and an interest in technology are beneficial.

Career path

The IT support field offers a diverse range of career paths. Here are some potential directions you can explore after completing this course:

  • IT Help Desk Specialist
  • Network Support Technician
  • Desktop Support Analyst
  • System Administrator
  • IT Security Analyst
  • Database Administrator
  • And many more!

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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