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Improve How You Manage Conflict 2 Hour Virtual Training Masterclass


Practical Training for Professionals

Summary

Price
£180 inc VAT
Study method
Online + live classes
Duration
2 hours · Part-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

PTP (Practical Training for Professionals) delivers over 200 courses as public courses regularly in 7 UK cities (London, Edinburgh, Manchester, Birmingham, Nottingham, Leeds and Bristol). We also provide tailored in-house solutions. We specialise in management, sales, customer care, finance and personal development courses. The vast majority of our courses are 1-day in duration but we also have some 2-day and half-day courses. We limit public course class sizes to a maximum of 10 delegates with an average of 4-6 attending meaning that individual needs are met. Our website displays all 200 + courses with scheduled public course dates, timetables, benefits of attending and testimonials.

Description

Conflict: no matter how hard we try to avoid it, it happens to all of us from time to time. Not many of us like it, and even fewer of us handle it well. There is no way to stop it happening altogether but with some tried and tested tips and techniques you can learn to handle it better, reduce the likelihood of it escalating to an uncomfortable confrontation and, maybe, reduce the possibility of it happening too often in the future.

Improve How You Manage Conflict 2 Hour Virtual Masterclass - Timetable

14.00-14.30 Causes and advantages of conflict

14.30-15.00 Different ways of handling conflict

15.00-15.10 Coffee break

15.10-15.45 Facing conflict productively

15.45-16.00 A conflict management action plan

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.