Fraud Detection, Evidence and Investigations
Accredited By CPD | High-quality Materials | Video Lessons | Lifetime Access | 24/7 Tutor Support
NextGen Learning
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
Add to basket or enquire
Overview
Fraud is a growing threat in the world of customer service. Be equipped with the knowledge and skills to combat it with our Customer Service Fraud Officer course. Learn about risk management, types of fraud, prevention and detection, evidence gathering, investigations, UK government legislation, and court processes.
According to the UK's National Fraud & Cyber Crime Reporting Centre, over 4 million fraud incidents were reported in the country in 2020 alone. The increasing number of fraud cases has made it necessary for organisations to invest in prevention measures and hire experts to handle fraudulent activities. This is where our Customer Service Fraud Officer course comes in, providing you with the knowledge and skills to prevent, detect, and respond to fraud effectively.
This extensive course covers various modules, including fraud prevention, detection, evidence, response, investigation, and UK government legislation related to fraud. With these modules, you will understand fraud types, risk management principles, and the appropriate response to fraud.
Learning Outcomes:
- Understand the role of a Fraud Officer and the impact of it on customer service.
- Learn effective risk management techniques to minimise fraud incidents.
- Identify various types of fraud and the methods used to prevent and detect them.
- Gain knowledge of evidence collection and handling for use in fraud investigations.
- Develop a comprehensive understanding of the UK government legislation and court processes.
- Apply the acquired knowledge to respond to fraud incidents effectively.
CPD
Course media
Description
This course is perfect for anyone who wants to enhance their knowledge and skills in fraud prevention and management. Whether you are working in the customer service industry or interested in pursuing a career in fraud prevention, this course will give you a strong foundation in the subject. Our course will help you develop a deep understanding of fraud without requiring practical experience.
Our Customer Service Fraud Officer course is designed to provide you with a comprehensive understanding of fraud and equip you with the necessary skills to prevent, detect, and respond to these activities. Through nine modules, you will learn about various types and prevention, detection, evidence, response, investigation, and UK government legislation and court processes.
Join us today and take the first step towards becoming a fraud prevention expert. Enrol now and become a valuable asset to any organisation, protecting customers and businesses from fraudulent activities.
Certification
Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.
Who is this course for?
This course will be especially helpful for:
- Customer service representatives
- Fraud prevention officers
- Law enforcement professionals
Requirements
Without any formal requirements, you can delightfully enrol in this course.
Career path
Some career paths related to this industry in the UK are:
- Customer Service Representative: £16,000 - £25,000
- Fraud Prevention Officer: £25,000 - £40,000
- Fraud Investigator: £30,000 - £50,000
- Risk Manager: £35,000 - £75,000
- Compliance Officer: £25,000 - £50,000
- Law Enforcement Officer: £20,000 - £50,000
Questions and answers
Currently there are no Q&As for this course. Be the first to ask a question.
Reviews
Currently there are no reviews for this course. Be the first to leave a review.
Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.