English for Hospitality
English for Hospitality is a self access course for learners from A2 – B1 level
English Language House
Summary
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Overview
English for Hospitality is designed for learners from A2 – B1 level who need to improve their English ability to work in the hospitality sector or tourism industry.
- Mobile & tablet compatible
- Animated videos & graphics
Description
English for Hospitality is designed for learners from A2 – B1 level who need to improve their English ability to work in the hospitality sector or tourism industry. It is suitable for staff working in front office positions in hotels or those finishing vocational training. It is also suitable for people working in any tourism related role.
Key Content: Checking in and out (procedures, services, directions); Phone calls – front office (reservations, enquiries, explaining facilities); Managing guests’ needs (dealing with complaints and special requests), Work life (duties and responsibilities, procedures and systems)
About English for HospitalityEnglish for Hospitality is a highly practical ESP course that is designed to prepare learners to work in the hospitality industry and to communicate confidently in a variety of common situations that arise with guests, visitors and tourists.
It is suitable for both in-work and pre-work learning environments and covers typical situations that staff will encounter on a day-to-day basis. There is an emphasis on authentic, real-life language that can be immediately used either face-to-face, or on the telephone.
Who is this course for?
English language learners from A2 – B1 level who need to improve their English ability to work in the hospitality sector or tourism industry.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.