What we do

The Forces Employment Charity was formed from two of the UK&rsquo;s largest and most respected military charities; RFEA &ndash; The Forces Employment Charity and the Officers&rsquo; Association. Founded in 1885 and 1920 respectively, we have the experience and specialist knowledge to bridge the gap between military life and civilian employment.
We provide life-long, life changing support, jobs and training opportunities to veterans, irrespective of circumstances, rank, length of service, or reason for leaving.
The Forces Employment Charity is made up of many veterans and Service family members across the UK. When you speak to us, you are talking to people who can relate to you and both empathise and empower.
With a stunning track record, the Forces Employment Charity is uniquely positioned to offer long standing expertise with a modern approach to recruitment. We also work with families, veterans in the criminal justice system, and wounded, injured and sick Service leavers and more through an unrivalled range of programmes and practical tools specific to individual needs and circumstances.

What we stand for

Helping veterans into employment since 1885

External links

Senior Development Officer (Fundraising) JOB DESCRIPTION Role: The Senior Development Officer plays an integral role within the Development Team at Forces Employment Charity (FEC). You will work with the Head of Development to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. You will also work within the team to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships. This position provides a full-time, permanent contract with hybrid working hours, consisting of a 35-hour week. The role allows for hybrid work, including remote work from home, with one day per month at our head office in London. Principle Responsibilities: To work closely with the Head of Development to research and identify new opportunities. Develop, prepare, and submit high quality funding applications, acting as bid writing SME. Peer Review support to mentor other team members. Work with Head of Development to increase the accuracy of our Salesforce data, resulting in data dashboards suitable to the reporting needs of our funders. Collaborate with Development Officer and Senior F&amp;R Officer to implement a team strategy and support a lean process of reporting. Work with Senior Finance &amp; Reporting Officer to report impact to our funders in line in the funding requirements. To work closely with Head of Development to develop and implement our fundraising strategy. Represent the organisation at research based events, developing our understanding and enhancing our delivery. Identify new opportunities and working with the team to covert these to applications and funding. Lead on individual Giving Strategy, working with Head of Development and Development Officer to expand opportunities. Any other relevant duties at the discretion of management. PERSONAL SPECIFICATION Essential Competencies Good attention to detail and proven track record of preparing written proposals. A highly motivated, supportive, and collaborative team worker. Engaging personality with excellent verbal and written communications skills. Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively. Highly effective communication skills. Strong ability to plan and manage multiple priorities effectively. Desirable Competencies Degree educated. Experience in supporting and managing research grant applications. Excellent IT skills preferably including experience of working with a CRM database (Salesforce) -Training opportunities will be available as part of your role. Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates. If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.?

Senior Development Officer 

CST Client Advisor Role : As a CST Client Advisor, you will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the CST team, you will offer advice and guidance to both clients and employers, utilising ADAPT and the CTP jobs board (RightJob). This role requires a dedicated individual with exceptional communication skills and a passion for supporting others. Reporting to the CST Team Leader and Support Centre Manager, you will contribute to the efficient operation of our office through your dedication and customer service skills. This role offers flexible working hours, including options for full-time or part-time (minimum of 3 days or 21 hours) employment, and is open to job share arrangements with a salary of 22,000 pro rata. Please indicate your preferred working schedule/ hours. Key Responsibilities : Monitor the progress of clients through telephone and email tracking, adhering to CTP CCMP and relevant working instructions. Refer clients to appropriate resources such as Employment Advisors, Specialist Employment Consultants, or Career Consultants, in alignment with CTP CCMPs. Provide responsive helpdesk support to employers and service leavers requiring assistance with CTP online services. Accurately record all interactions with clients and employers on the CTP ADAPT BMS. Track client outcomes post-discharge and record successful &quot;Settled&quot; outcomes as per CST CCMP. Encourage employers to utilize the Right Job registration and vacancy posting process. Assist in promoting CTP services to service leavers and employers. Provide cover for other team members during absences or holidays. Undertake additional tasks and requests as directed by the CST Team Leader / Support Centre Manager. Person Specification : Essential Competencies : NVQ Advice and Guidance (Level 3) or equivalent. Experience in guiding, advising, and supporting individuals. Self-motivated team player dedicated to achieving successful outcomes. Excellent verbal and written communication skills with a personable manner and strong telephone technique. Proficient in IT and keyboard skills. Experience in business administration, including database and customer relation management systems. Strong organizational skills with a proactive approach to achieving goals. Desirable Competences: Empathy with the challenges faced by Armed Forces personnel in civilian employment. Understanding or interest in the employment market and recruitment. Experience in marketing, promotion, or customer liaison. NVQ Advice and Guidance (Level 4) or higher. Security Clearance : Successful candidates must undergo Ministry of Defence security clearance, requiring residency in the UK for over 5 years. Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates. If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.

CST Client Advisor

People Team Advisor Job Role: We need an exceptional People Team Advisor. We need an exceptional People Advisor. This is a key post in supporting the management and staff of the FEC. The Forces Employment Charity to be effective in their roles and provide the very best quality of provision to our external delivery. The successful candidate will have responsibility and accountability for the full employee support life cycle and will be involved in all areas of the Human Resources function under the direction of Head of People. The post holder will be expected to work as part of the HR team in the provision of a comprehensive HR service. The post holder will be required to work closely with all employees at all levels. This is a full-time, 35 hours per week, hybrid contract reporting to Head of People. The successful candidate will be required to travel to the London office 2 days per week - immediate start date but will wait for the right candidate. Key Responsibilities: Ensuring the provision of a high-quality People (HR) service to all stakeholders in all employee life cycle in generalist capacity including resource, employee relations, learning &amp; development, and reward, in accordance with the consistent application of charity policies and procedures and compliance with employment law and best practice. Produce employment contracts and variation to contracts in line with authorised management requests. Manage and Support onboarding processes with People Administrator. Work closely with the People and Payroll Department to ensure workforce information is kept up to date, employment changes are notified, and any problems identified and addressed. Issue timely and accurate payroll instructions, to meet payroll deadlines by working with People Team. Manage staff sickness and absence in accordance with the sickness absence management policy, notifying team managers of absence thresholds and advising on Company Sick Pay limitations. Manage and support the implementation and monitoring of HR processes including pre-employment checks (right to work), Enhanced DBS vetting and MOD security clearance, employment contracts and variations, starters and leavers, induction, mandatory/other training, probationary period review, performance and development review, maternity/paternity/shared parental leave, flexible working requests and the evaluation of training. Provide and Support Administrator in the management information reports relating to HR, for example absence data, annual leave allowances, training compliance, payroll etc. Work with team managers to ensure all information (e.g., jobs descriptions, working hours and patterns, etc.) is consistent and up to date. Support Head of People in the development of HR policies, Rewards/Benefits, and other HR related projects, as requested. Input, maintenance, and provision of all HR data held within the HR Management System (PeopleHR) ensuring a high degree of accuracy. Initiate and co-ordinate progress of all mandatory staff training (in accordance with the training matrix) reporting compliance issues to managers. Working alongside People Administrator and supporting the Head of People and site leadership team driving the delivery of the people agenda across the organisation. Supporting the management team with ER issues and providing generalist support and advice on a variety of cases Playing an active role in forward thinking and fast action responses to the control of absence and retention ensuring contractual KPIs are achieved and maintained. Ensuring relevant management training is identified, sourced, and delivered, promoting a culture of learning and development across the organisation. Partnering with the other business areas and providing support in HR related activities. Participate in the charity’s appraisal scheme and support staff compliance (probation and annual appraisals).? Be familiar with all charity policies and be prepared to advise/direct staff on compliance as appropriate. Ensure Data Protection and GDPR compliance. Maintain awareness of the requirements of the Health and Safety Policy and Display Screen Equipment assessments. Work to the charity’s quality standards and systems within the context of the ISO 9001 Business Management System. Undertake such other duties and responsibilities as are appropriate to this level of post or as directed by Head of Business Support. PERSON SPECIFICATION Essential Competencies: Previous experience of working in a fast-paced HR team, providing first level advice on HR policies and procedures, employment law and employee relations issues. Excellent organisation and communication skills, with a good foundation in HR theory. The ability to multitask and deal with a range of incoming enquiries - organisation is key to the success of this role. Ability to develop innovative ideas and solutions. Excellent IT skills specifically HR Management Systems and MS Office applications; particularly Word, Excel and Outlook. Able to form and maintain effective working relationships with senior management, colleagues, service users and key stakeholders. Self-motivated with a 'can do’ attitude and determination to 'get under the skin of problems’ and identify pragmatic solutions. Ability to work in a fast paced and varied environment, with experience in adapting to change based on business requirements. Sound knowledge of employment law Excellent communication skills are essential. The ability to construct detailed reports, case letters and present MI data. Ability to approach issues with a proactive, forward-thinking approach, applying innovation that can be reflected to our customer and stakeholders. Able to streamline and improve operational processes. Flexibility in approach. CIPD Level 5 or higher or working towards it. Desirable Competences: Associate Member of CIPD. Payroll experience. Charitable Experience. To apply, please submit and Cover Letter and CV by Midnight Friday 17th May 2024.