2nd Line Technical Support | 35,000 | Middlesbrough | On-site My client is looking for someone to join their support team to fulfil 2nd line support responsibilities. The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems. Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed. In this capacity, the individual will play a key role in ensuring the smooth operation of IT systems.&nbsp; Key Responsibilities: Respond to incoming requests and report issues via chatbot, telephone, or ticketing system. Efficiently escalate issues to the 3rd Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your hard work. To be considered, please attach an up-to-date copy of your CV and we can discuss the full job description, salary, and benefits on our initial briefing call. You can also contact me at .

2nd Line Technical Support

Net Developers | 40,000 | Colchester | On-site| Bonuses &amp; Incentives Here at Ada Meher, we are looking for a Software Developer at the start of their developing career to join our client's expanding team. Having experienced growth in their Internal IT department, they need a developer skilled in C# .Net Framework and Core to play a pivotal role in designing and developing cutting-edge applications. This is a great position for anyone wanting to join a dynamic, agile team where you can gain hands-on experience with the latest .Net technologies. You'll play a part in re-developing their existing systems into .Net Core and working on an exciting project roadmap for the next two years. This is a fantastic opportunity to contribute to innovative projects and collaborate with cross-functional teams throughout the entire software development lifecycle.&nbsp; To Be Considered: 1 year of software experience&nbsp; Demonstrable experience in C# Development Experience with .NET (5/6) SQL Restful API’s The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your hard work. They also have dog-friendly offices!&nbsp; To be considered, please attach an up-to-date copy of your CV and we can discuss the full job description, salary, and benefits on our initial briefing call. You can also contact me at

.Net developer

Cyber Security Specialist – Sheffield (Hybrid Remote) - 55-60k Mainly Remote | Flexible Culture | Autonomy | Forward-thinking Tech | Bonus Scheme Ada Meher are currently searching for a Cyber Security Specialist to join their client, a leading SaaS vendor in the video streaming and VR space, as they look to move through the gears in improving the Cyber Security across their product suite. They are initially looking to achieve the Cyber Essentials certification before moving onto the Cyber Essentials Plus and ISO 27001 longer term. This role will be pivotal in driving that journey. The company are flexible at their core, and believe in a culture of autonomy and accountability. Therefore, you can expect a lot of flexibility in both hours and remote work, giving the right individual the space and time to get the job done. That said, there will be some travel requirement into their Sheffield HQ roughly every couple of weeks on a business need basis. To Be Considered: Proven experience guiding a business through the Cyber Essentials certification Knowledge of Cyber Essentials Plus and ISO 27001 Excellent knowledge of security across the full estate (Cloud, Dev, Infra) Knowledge of the Windows estate (eg Active Directory/Office 365) would be a benefit Along with an excellent work/life balance, this company also offer a strong financial incentive to those who join them with an annual bonus, contributions to significant life events, training and development budget and healthcare assistance all part of their extremely competitive benefits package. They aspire to create a relaxed environment, where employees have the support, freedom and flexibility to be themselves and produce their best work. We are expecting a strong number of applications for this Cyber Security Specialist role so please get in touch today to avoid missing out on the initial round of interviews. You can send a CV directly to for more information.

Cyber Security Specialist - Sheffield Hybrid Remote - £55-60k

Typescript&nbsp;Developer (React/Node) –&nbsp;Nottingham (Hybrid Remote) -&nbsp; 35,000 React/Node.js/Typescript&nbsp;|&nbsp;TDD&nbsp;|&nbsp;Flexible hours&nbsp;|&nbsp;Greenfield Projects Ada&nbsp;Meher&nbsp;is currently working with a leading company in the Automotive industry, with offices just outside Nottingham, who are recruiting for a&nbsp;Typescript Engineer to work on a new greenfield project to automate some key processes across the business. They have a variety of systems, both internal and external, so following the completion of the greenfield project there will be work in both refactoring older systems and maintenance. The new system will be built using the latest in Typescript and specifically MERN stack with AWS deployments, however the legacy application also includes some PHP/Vue so knowledge in this area to help porting over would be a benefit. They also have TDD built into their production process so there is a great opportunity to learn some Unit Testing. With an office hub on the outskirts of Nottingham, they value the sense of collaboration in this space as well as their employee’s autonomy and as such operate a hybrid model requiring a weekly office presence. The client has flexibility and autonomy at the core of their culture, so whilst there is an expectation of an office-based presence they are more than happy to work this around other life commitments to find a solution which suits all. The ideal candidate will have&nbsp;some experience working with in&nbsp;JavaScript/Typescript&nbsp;and relevant&nbsp;libraries and frameworks, preferably&nbsp;React/Node, but also a thirst for development and learning as the&nbsp;successful candidate will be given time and support to fill in any gaps in knowledge around the tech stack, provided they can demonstrate this good core development knowledge. To be considered: Demonstrable experience in a JavaScript/Typescript role Experience with relevant frameworks/libraries (preferably but not exclusively&nbsp;React/Node.js) Experience or knowledge around PHP/Laravel would be useful Experience with Unit Testing/TDD is a bonus The company in question is a market leader not only in the solutions that they provide to their clients internationally but also the technology the work on and the environment they create. They aspire to create a relaxed environment where people can work on forward thinking technology solutions. This TypeScript Developer role is attracting a high number of applicants at the moment so be sure to get in contact ASAP to avoid missing out. Please send a CV in confidence to&nbsp; for more information.