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Customer Service Courses
Complaints and Angry Customers
Online
Customer Service
Online
£15.00
1.5 hours
Complaints and Angry Customers helps sales and service providers understand how to approach the more difficult and challenging situations they'll encounter. It provides participants with a 6 step meth...
Helping Demanding Customers
Online
Customer Service
Online
£15.00
1.5 hours
Not every encounter with a customer follows a smooth path. There are some customers who can challenge the skills of the most dedicated service provider. These challenges are opportunities - to exceed ...
Sales Through Service Skills
Online
Customer Service
Online
£15.00
1.5 hours
Sales Through Service Skills equips participants with a process and the communication skills to identify, meet and beat their customers expectations. It will help them through the 'sales through servi...
Understanding Customer Service
Online
Customer Service
Online
£15.00
1.5 hours
In a climate where so many products and services are similar to each other – where margins are getting tighter and competition more intense – it's impossible to exaggerate the importance of excell...
Customer Care Effectiveness Level 2 Certificate
United Kingdom
Customer Service
Distance learning
£249.00
150 hours
A distance learning course is the ideal way to gain an Effective Customer Care Certificate. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, d...
Customer Relations Level 2 Award
United Kingdom
Customer Service
Distance learning
£250.00
60 Hours
A distance learning course is the ideal way to gain a Level 2 in Customer Relations. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, distance...
Customer Service Excellence Level 3 Award
United Kingdom
Customer Service
Distance learning
£299.00
60 hours
Whether you wish to embark upon a career in customer service or simply want learn a practical skill for everyday use, the distance learning Customer Service Excellence course can provide you with...
Customer Service Level 3 Diploma
United Kingdom
Customer Service
Distance learning
£349.00
360 Hours
A distance learning course is the ideal way to gain a Customer Service Diploma. Whether you're looking to go on to further education, improve your job prospects or expand your knowledge, distance lear...
TAQA. Level 3 Certificate in Assessing Vocational Achievement Accredited by City and Guilds.
United Kingdom
Customer Service
Distance learning
Request details for pricing information
1 Day induction day. It takes 3-9months to complete qualification depending on how many units being taken.
Harriet Ellis Training and Recruitment Group is a fully accredited training provider now offering the Level 3 Certificate in Assessing Vocational Achievement Accredited by City and Guilds.The purpose ...
Retail for Work
London
Customer Service
Classroom
£0.00
Retail for Work is a short 4 week FREE* course for anyone looking to work in a retail shop in roles such as a retail assistant.The course topics cover customer service skills, the retail business, sto...
