Course Details: Certificate in Professional Sales Practice

Overview

The Certificate in Professional Sales Practice is a sales qualification that provides a thorough and intensive introduction to sales. It will equip individuals with the knowledge and skills to sell with greater confidence and success.

The programme blends interactive online tutorials with four face-to-face workshops at Moor Hall, the home of CIM over a period of six months.

Who is it for?

This course is for those starting a career in sales, a refresher for those who have had little formal training and/or individuals from other disciplines who wish to improve their personal selling skills.

What you will learn

• Important aspects of the sales process.
• Using market information to sell more effectively.
• How to put together a presentation that sells.
• Making a sales call.
• Identifying customer needs.
• How to overcome customer objections.
• Improving your sales skills and personal selling style.
• The benefits and techniques of networking.
• Recognising and acting on opportunities for cross- and up-selling.

Course modules

• The Sales Process.
• Professional Sales Skills.
• Understanding the Customer.
• Professional Sales in Practice.

This professional sales qualification is exclusive to and delivered by CIM Academy, the only study centre wholly owned and managed by The Chartered Institute of Marketing.