Course Details: Advanced Certificate in Account Management Practice

Overview

The Advanced Certificate in Account Management Practice is a sales qualification for individuals looking to build practical skills in sales account management.

You will need to attend four residential sessions (11 days in total) at Moor Hall, the home of CIM over a period of six months.

Who is it for?

Sales account managers working at an operational level, those moving into an account management position and experienced professionals who want to formalise their practical experience in the sales/business environment.

What you will learn

• Building effective relationships with your accounts.
• Writing and implementing effective account strategies and plans.
• Evaluating achievement and monitoring performance.
• Working with customer service to support your accounts.
• Identifying your own training needs.
• Preparing a personal development plan.

Course modules

• Account Relationships.
• Organising for the Customer.
• Account Planning.
• Professional Account Management in Practice.

This professional sales qualification is exclusive to and delivered by CIM Academy, the only study centre wholly owned and managed by The Chartered Institute of Marketing.