The Customer Support Analyst will serve as a key team member of our Global Customer Support Operation providing superior technical support and troubleshooting for online retailers using the ChannelAdvisor suite of SaaS tools. This position will use a range of technical expertise, customer service skills, tools, and resources available to resolve client reported cases. Inbound support channels include email, instant messaging, and phone. Add...
ChannelAdvisor is looking for an extraordinarily talented individual to join our world-class sales team based in the heart of Central London. Inside Sales is the first point of contact for ChannelAdvisor’s future customers. The role of the Inside Sales Specialist will involve providing pre-sales product and solutions support, qualifying all incoming and outbound new business opportunities, and distributing qualified leads to appropr...
The Launch Manager will act as a key client liaison to assist customers with the setup, customization and optimization of their ChannelAdvisor accounts. A primary responsibility will be with ChannelAdvisor software launches, namely Launch Assistance and Launch Plus offerings. During this new client launch phase, they will provide the necessary software application training, coordination, and support to clients for timely on-boarding. Additi...
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