Helpdesk Support, IT,Helpdesk, Customer support, Support, Edinburgh. Communication: For basic issues, confers with end users to understand and document inquiries, issues or requests - particularly password resets. Documents and tracks requestss in ticketing system.. Conveys information clearly and effectively verbally and in written format. Problem Resolution: Responds promptly to requests. Follows documented ...
Our client has a requirement for an experienced corporate 1st line Helpdesk / Service Desk candidate with relevent experinec at that level. 2nd and 3rd level experience will not be considered. Our client offers an excellent working environement and requires 1st line experience in the following areas. Service/Help Desk experience Customer Service Experience, both face to face and over the phone Proven e...
This is a good opportunity for an IT Service Desk / Administrator to join this financial services firm for an initial 7 months fixed term salary with the option to be extended. Salary is £18500 - £22,000 with benefits You will be provide and maintain a busy Service Desk facility for business areas such as New Business, Pensions, Corrections, Finance and E-Business. Responsibilities include: Provide...
Helpdesk Operator - TidNBul Garrison (T130) To be the first point of contact for Customers, Partners and Aspire Defence departments in order that contractual requirements are met, the Helpdesk Operator will answer and log requests in a professional manner with focus on customer service excellence. Key responsibilities include answer all incoming calls to the Helpdesk, logging requests on to the Geneva request and call trackin...
1st Line Support / Helpdesk / Service Desk Manchester £14,000 - £17,000 Our client has an excellent opportunity for a 1st Line Support Analyst to join their team. The ideal candidate will have a computer related degree coupled with experience of providing 1st Line Support. Responsibilities As a 1st line Support Analyst you will accept and respond to customer queries within a...
Job Description Our client based in the heart of Nottingham is currently recruiting for an experienced IT Helpline Assistant. This post is an immediate start for a duration of approximately 5 weeks. Key duties will include: - Providing first line support for IT related queries from a central helpline service including: 1) providing advise on usage of supported software 2) supporting the email and e...
Job Description Our client based in the heart of Nottingham is currently recruiting for an experienced IT Helpline Assistant. This post is an immediate start for a duration of approximately 5 weeks. Key duties will include: - Providing first line support for IT related queries from a central helpline service including: 1) providing advise on usage of supported software 2) supporting the email and e...
Second Line Support/ Remote Support/ Helpdesk support engineer. An exciting opportunity has arisen for an experienced Second line/ Remote Support/ Helpdesk Support engineer to join fast growing, dynamic organisation based at their prestigious offices in the city. As a Second Line/ Remote Support/ Helpdesk engineer you will be responsible for : Working in a team with 1st, 2nd and 3rd line engineers, to be a technical...
A fantastic opportunity to join one of the world’s leading Facilities Management companies. The Resourcing Assistant will provide a responsive, efficient and customer focused resourcing service, working as part of the HR Shared Service Centre to enhance the customer experience. Package description £Competitive plus excellent benefits Main responsibilities ...
Our client a leading finance company with branches all over the UK are looking to recruit a new person to join their IT Team in their Head Office in Marlow, Buckinghamshire. The position of Systems Administrator is based within the IT department and the focus is to deliver support to end users in the organisation.The support will be in three forms; the development and maintenance of the Pancredit application.The support and maintenan...
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Date: 4 days ago
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Bracknell, Berkshire
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£18,000 - £20,000 per annum, negotiable, inc benefits
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14 applications
1st line service desk analyst. Established financial services client is currently recruiting a 1st line servicedesk analyst to be the first point of escalation for requests into the IT department, and to log incidents and escalate to 2nd/3rd line support, assist where possible and keep the customer updated. The 1st line helpdesk analyst will have experience working in a busy 1st line support environment with exce...
Organisation Description My client is currently looking for a Mac/PC Desktop Support Analyst to join their busy team. Within the role you will be responsible for providing 1st and 2nd line Mac/PC desktop support to field and office based users across multiple sites. You will utilise the Helpdesk support software and ensure all issues are correctly logged in order to manage workloads appropriately and work ...
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Date: Today
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Godalming, Surrey
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£19,000 - £22,000 per annum, negotiable, inc benefits
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0 applications
Helpdesk Support Engineer - Windows 7, Exchange, Active Directory - Godalming, Surrey - 1st Line, Triage, Helpdesk, End user support, Service Desk Support Engineer. We are looking for a team of 4 lively, enthusiastic, dynamic 1st Line Engineers. My client is one of the UK's brightest & liveliest Award Winning IT Solutions Company. Duties include: To p...
329 jobs matching this search were posted in the last week
Helpdesk Support - Customer Service Specialist - Software Support Salary: £23,000 - £26,000 Location: Stevenage We have a fantastic opportunity for a Software Support Analyst to join a growing company working with some leading clients UK Wide. If you currently have a solid Customer Service background and are comfortable with technical issues this is the role for you Resp...
1st Line Network Support Engineer / Helpdesk / Service Desk / Servicedesk Support Engineer currently required by IT and Telecoms Company based in St Neots, Cambridgeshire / Bedfordshire. We are an expanding company looking for an Helpdesk / Service Desk Support Engineer who has experience of supporting IT networks. As a 1st Line Network Engineer your role will be to Remotely, manage and monitor remote client networ...
GSH is a leading provider of technology driven facilities and energy management solutions. We work with more than 600 customers in all the major market sectors. We employ 1900 people, all of whom are committed to our customers. People are a priority at GSH; our staff, our business partners, our customers and our service partners. We have a can-do culture which sets us apart from our competitors. We are committed to investment i...
Serco is a FTSE 100 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. We are currently recruiting for a Helpdesk Administrator for the Defence, Science and Technology Laboratory cont...
GSH is a leading provider of technology driven facilities and energy management solutions. We work with more than 600 customers in all the major market sectors. We employ 1900 people, all of whom are committed to our customers. People are a priority at GSH; our staff, our business partners, our customers and our service partners. We have a can-do culture which sets us apart from our competitors. We are committed to investment i...
Service Desk Analyst, 1st Line Helpdesk Support, London. Excellent opportunity to work in a busy Service Desk Team. 1st point of contact for all IT related issues. Call Logging, User Profile updates, Logins etc, Good technical understanding of Microsoft technologies, Must have flexible work attitude and work well in team, Previous Helpdesk experience essential. Any VMware experience would be an advantage. Blackberry and IPAD configuration.<...
Job title: Service Desk Support Engineer Salary: £20,000 - £22,000 plus benefits including 28 days holiday plus BH, pension etc. Location : Chelmsford, Essex. Skills : IT Helpdesk. 1st / 2nd line support. Microsoft Office specialist. E-mail, internet, LAN, WAN, client server, telephony. Due to the nature of this role, candidates must have a clean current driving licence and ...
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Date: Today
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Exeter, Devon
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£20,000 - £26,000 per annum, negotiable
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1 application
IT Support Technician - 2nd Line Support Due to rapid expansion my client is looking to recruit an IT support Analyst/Technician with knowledge of Windows Server who is preferably Microsoft Certified. The company Is a leading IT based organisation based in Exeter. The team is built on industry professionals who all have the same aim and aspirations and want to offer the best customer support possible. The ...
Our client bases in Bedford is looking for a Helpdesk Administrator to join them on a temporary basis, Qualifications and Duties include: Administration and logging of incoming calls onto log (good experience working on excel necessary). Well organised Previous experience in an emergency call out / reactive maintenance helpdesk role necessary. Able to work well under pressure. Customer ser...
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Date: 13 May
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Blackburn, Lancashire
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£30,000 - £40,000 per annum, negotiable, pro-rata, inc benefits, OTE
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16 applications
Due to organic growth and private investment the business has seen a significant increase of business and they are now looking to recruit a Service Desk Analyst to accommodate further growth. The successful candidate will provide computer helpdesk services to its clients across the UK. Principal Accountabilities Provide helpdesk support to customers, including answering the ...
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Date: 9 May
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Godalming, Surrey
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£26,000 - £30,000 per annum, negotiable, inc benefits
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9 applications
1st / 2nd Line Support Engineer - Windows Server / Exchange 2010, Godalming, Surrey Area . Do you have Windows Server, Exchange 2010, Backup experience? Key Skills MS Windows Server 2000 - 2008 administration and troubleshooting experience MS Office and basic Exchange 2010 administration Working knowledge of call logging and updating <l...
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Date: Today
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Bromley, Kent
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£16,000 - £18,000 per annum
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8 applications
An Insurance company based in Bromley is looking for a 1st Line Helpdesk Analyst. Your role will include: Supporting around 1500 users Use of LANDesk and Support Works for Remote Access Resolve all calls logged onto the IT Helpdesk Installation/support of hardware and software To analyse possible hardware and software problems To perform house keeping exercises Futher duties...
