Call Centre Manager Birmingham £40,000-50,000 My client operates a reservations call centre with an entrepreneurial culture and where expansion and change are a daily occurrence. They are now looking for a driven and motivated Call Centre Manager with the ability to lead up to a 100 seat multi-channel contact and reservations centre. YOU MUST HAVE THE FOLLOWING SKILLS: Current experience of ...
We are seeking a highly professional Collections Team Manager who has a background in collections and contact centre management. Working for a major organisation the role will be responsible for Team Leaders and collections Operatives. Candidates must come from a Collections background both sonsumer and business, working within a high client delivery organisation. The Role 1. JOB DETAILS a) Reports to</b...
Business Development Manager Yorkshire or home based £35,000-40,000 +commission (£80K OTE in year 1) +Exec Car My client operates a multi-site contact centre outsourcing business with clients spanning utilities, financial services, automotive and FMCG. With a strong bias towards outbound sales, they are also looking to further expand their offer into customer service, government, retail and tourism. As ...
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Date: 1 week ago
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Rochester, Kent
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£40,000 - £50,000 per annum
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22 applications
Contact Centre Partners are delighted to be supporting a leading brand with its requirement for a Call Centre Manager to join their expanding sales and customer service focused operation. As the Call Centre Manager you will be responsible for overseeing the entire running of the contact centre which is currently at 25 FTE, consisting of sales & customer service agents and team managers. You will be responsible for directing an...
Contact Centre Partners are delighted to be working with a forward thinking global organisation based in London who is currently looking for a Customer Service Manager to join their growing service focused operation. As the Customer Service Manager you will be responsible for the continuous management and development of a team consisting of a number of team leaders and a team of customer service agents, to ensure the highest stand...
We're Domestic and General and we lead the UK in providing consumer warranty protection for domestic appliances. Our contact centre based in the centre of Brighton is looking for a driven and motivated Contact Centre Account Manager to join our busy outbound team. This high profile role reports into the Outbound Operations Manager and works closely with the operational team & line management. As Account Manager you will be...
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Date: 6 days ago
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Gillingham, Kent
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£45,000 - £50,000 per annum, negotiable, inc benefits, OTE
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17 applications
Call Centre Manager Rochester £45-50,000 basic + excellent benefits SRL Sales Recruitment are working with a long established and very successful property group. Due to continued growth and expansion, they seek an experience Call Centre Manager to increase revenue and activity via outbound activity. You will be responsible for managing a Telesales team ...
Fantastic job opportunity 12 month fixed term contract for an experienced Contact Centre Manager As one of the UK’s leading debt advice charity’s, our client provide a range of practical and effective services to help clients get their finances back in shape and their lives back on track. That’s what makes working here so rewarding. You’re not just doing a job. You are making a genuine positive difference...
Operations Manager - Contact Centre - Dorset - Circa £45k As the Operations Manager you will be responsible for overall performance of the Contact Centre by maintaining profits, client relations and expectations, developing and coaching Team Manager and Leads for our prestigious client in Dorset. Suitable Candidates should possess: A highly successful track record in Contact Centre Management within a technolo...
Job purpose Leading a team of either Customer Service Agents or Claim Handlers, the Team Manager ensures a professional and customer-focused work environment which fully engages their team to deliver. Using effective communication skills, Team Managers provide effective daily supervision of their team exhibiting the skills needed to motivate and coach them to achieve results in accordance with set targets and procedures...
Contact Centre Partners are pleased to be working with a well known organisation that is currently expanding and looking for a Telesales Manager to join their Buckinghamshire based operation. We are looking for a strong leader of people within a telephone-based sales target driven environment. You must be an excellent communicator and have a proven track record of successfully motivating a team of sales executives. The Telesale...
In order to support their ongoing success, my client is looking to recruit a Customer Service Team Manager for their Contact Centre in West Yorkshire. This role forms a crucial part of their wider strategy to develop and motivate successful teams to deliver excellent Customer Service. The Customer Service Team Manager will be responsible for: Inspiring successful Team Leaders and Advisors to deliver excellent customer ...
Contact Centre Partners are currently recruiting a Customer Experience Manager for a household brand based in the West Midland on a 6 month FTC. The Customer Experience Manager will drive the customer experience strategy through leading teams, shaping thinking and championing the customers' needs. You will have experience implementing new commercial channels including the introduction of telephony, SMS, Webchat and social networking....
263 jobs matching this search were posted in the last week
Contact Centre Partners are pleased to be supporting our nationwide client, who is looking for a Sales Manager in the North West. As a Sales Manager you will be responsible for overseeing and leading a number of Team Managers and will be responsible for implementing SLA's and KPI's as well as delivering sales coaching where necessary. You will also have the autonomy to devise and implement new ideas and reward schemes to further deve...
Quality Assurance Manager (19294) Newcastle Upon Tyne £25,000 CRB Check Required Purpose of Quality Assurance Manager Role : Part of the Carillion Services Domestic Energy Customer Service Team, led by the Head Of Customer Service, they are responsible for driving quality and Customer service across Domestic Energ...
Business Development Manager Yorkshire or home based £35,000-40,000 +commission (£80K OTE in year 1) +Exec Car My client operates a multi-site contact centre outsourcing business with clients spanning utilities, financial services, automotive and FMCG. With a strong bias towards outbound sales, they are also looking to further expand their offer into customer service, government, retail and tourism. As ...
Account Manager - outsourcer £negotiable East Sussex My client operates an outbound call centre and is now looking for an account manager to manage the relationship with one of their biggest clients. This high profile role will also see you working closely with the operation to ensure campaign performance whilst forecasting revenue and putting in place a strategy to maximise further profitability. YOU MU...
We are seeking a highly professional Collections Team Manager who has a background in collections and contact centre management. Working for a major organisation the role will be responsible for Team Leaders and collections Operatives. Candidates must come from a Collections background both consumer and business, working within a high client service delivery organisation. The Role 1. JOB DETAILS a) <...
Location - Airdrie (travel to other sites may be required as part of this role) Department - Operations Hours - 37.5 hours per week, fully flexible Duration - Permanent Salary - Dependent upon experience At Teleperformance, we don’t just deliver an exceptional level of customer service to our clients, we live and breathe a culture of engagement and communication inside and...
The Team Customer Care is a global operation servicing a rapidly expanding customer base. The quality of our Customer Care and the after-care experience is core to our brand proposition. Whilst being a global operation our promise to customers is that their experience will be personalised, friendly and feel local. Customer Services is a 24x7 operation, 365 days a year - it is a dynamic multi-lingual and multi-channel environmen...
Organisation Description Assistant Manager for a Contact Centre, Fixed term contract of nine months. My Client operates a 24/7/365 Contact Centre as part of their business and takes 400,000 calls per annum including support for residents living in over 300,000 homes nationally. They offer a menu of services that remove the need for our clients to employ out of hours cover staff and to help them respon...
Reporting to the line manager will oversee sales function for our client. Working closely with Senior Management the Sales Manager will be responsible for implementing sales initiatives across the organisation to ensure opportunities to grow the business are sought. The Sales Manager has the responsibility for meeting sales targets as well as planning areas of improvement or development. Job Responsibilities: Man...
Sales and Contact Centre Operations Manager Ashburton, Devon with some UK travel Circa £40k depending on experience 35 hours a week Reference: EP/SCCOM Age UK Enterprises - its products and commitment to customers Age UK has a vision of a world in which older people flourish. We aim to improve later life for everyone through our information and advice service, campaigns and research. We ...
Are you looking to take your training career to the next level? Are you an experienced Contact Centre Trainer? Do you have experience of observing and analysing training courses and making recommendations for improvement? An exciting opportunity has arisen for an experienced contact centre trainer to join a leading financial services organisation as a Senior Training Manager. This is a brand new role...
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Date: 6 days ago
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Cork, Ireland
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€50,000 - €70,000 per annum
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0 applications
Contact Centre Partners is pleased to once again be supporting this global powerhouse with its contact centre recruitment as they seek an experienced Vendor Manager. Reporting to the Head of Vendor Management for EMEA and based out of amazing surroundings in Cork, you will be responsible for managing the relationships between our Client and its outsource partners across multiple sites throughout Europe including, but not limited to S...
