Operations Manager - Leading Language Services Company Leeds, West Yorkshire £45,000 - £50,000 Plus Commission, Excellent Benefits, Pension, Health Scheme Our client is one of the world's fastest growing language services companies. They achieve this through the provision of software, multimedia, translation and language technology to clients on a global basis. An opportunity now has arisen for an Operations Manag...
Job Title: Team Manager (Phone Operations) Location: Westminster, London Salary: Circa £25-30k pa inc performance bonus + 8% employer`s contribution pension The parties internal phone operation plays a key role in both internal and external outbound contact with Party members, donors, prospects and voters in key elections. Their environment combines the traditional challenge of a commercial call centr...
Job Title: Contact Centre Manager Location: Nottingham Salary: £30,000pa plus bonus and bens. Role Description Reporting to the Head of Operations the Contact Centre Manager (CCM) is responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. The CCM will also i...
Job Title: Assistant Call Centre Manager Location: Bolton Salary: £28-30,000pa Bonus: 15% Role Description Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. The ACCM wi...
Job Title: Assistant Call Centre Manager Location: Dudley Salary: £28-30,000pa Bonus: 15% Role Description Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. The ACCM wi...
We are seeking a Call Centre Manager to assist with the day to day management of a busy customer service contact centre. Working alongside the Operations Manager to deliver outstanding service to all B2C customers. Great opportunity to work for an expanding operation. About the Role: Responsible for productivity and performance of all Team Leaders Manage staff against agreed quality targets Create training and co...
Call Centre Operations Manager - Central London - £35k per annum Our client is seeking an experienced Call Centre Operations Manager to manage the day to day running of their customer service centre in Central London The main duties for this role will including managing the service centre of 50 Agent and 5 Team Managers on a daily basis, coaching and developing the team managers, making sure service level agreements and...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call Centre policies and procedures in line with overall corporate objectives. You will be...
Manpower have a fantastic opportunity for an experienced Assistant Call Centre Manager to join our Clients busy call centre based in Dudley, West Midlands. The successful candidate will be reporting to the operations manager and will be responsible for delivering on customer service and call quality targets and for establishing and implementing call centre policies and procedures in line with overall corporate objectives. You will be requ...
A global, technology led organisation has an exciting opportunity for a Customer Support Manager who has extensive supervisory experience, ideally within a Contact Centre or Facilities Management environment. Saltaire, West Yorkshire Attractive Salary & Benefits ENER-G Switch 2 Ltd are part of the ENER-G Group of Companies, a £120m UK business which designs, develops, operates and finances energ...
Job Title: Sales Operations Manager - PMI Salary: £40,000 - £45,000 basic £70,000 - £75,000 OTE (uncapped bonus) ProtectLine Ltd and associated companies are a fast-growing Life and PMI insurance brokerage and are appointed representatives of the largest network in the UK (regulated and authorised by the FSA). We represent a panel of leading insurance providers including Legal...
Customer Service team Rewarding Bonus Structure A Great opportunity for a big personality My Client is looking for a Operations manager to lead their call centre team, ensuring that the company’s growth pipeline is maintained. The client are a financial services company with an excellent growth track record based on their continuing ability to offer innovative products that are helping change...
46 jobs matching this search were posted in the last week
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Date: 15 May
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Poole, Dorset
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£40,000 - £45,000 per annum
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11 applications
A unique position has become available to join a leading, technology focused company at Manager level. Working within their Call Centre Environment, the Operations Manager will manage and run the teams across the floor, up to 150 -200 people at any one time. As the Operations Manager you will be articulate, highly efficient, organised, be able to manage people well, develop team strategy and regulations. Job Overview: <...
A unique position has become available to join a leading, technology focused company at Manager level. Working within their Call Centre Environment, the Operations Manager will manage and run the teams across the floor, up to 150 -200 people at any one time. As the Operations Manager you will be articulate, highly efficient, organised, be able to manage people well, develop team strategy and regulations. Job Overview: <...
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Date: 14 May
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Poole, Dorset
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£40,000 - £45,000 per annum
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4 applications
A unique position has become available to join a leading, technology focused company within their Call Centre Environment. Here you will manage and run the teams across the floor, with up to 150 -200 people at any one time. As the Operations Manager you will be articulate, highly efficient, organised, be able to manage people well, develop team strategy and regulations. Job Overview: Manage the Co...
Do you have managerial experience within a Call Centre / Contact Centre environment? Do you further your career within dynamic organisation? Our client, a global organisation, is looking to recruit an experienced Customer Service Team Manager for its Operations Centre in Gloucester. You will lead, support and motivate your Team Leaders and their teams to achieve set objectives. Working within a busy service centre, your team w...
The Individual: Have you got experience within outbound sales and managing a call centre? Are you comfortable in working towards targets? Do you have excellent communication skills, with experience in motivating and retaining staff? The role: • Ensure that operations goals/ targets are met and develop manage and measure all standards and procedures for success within the department and organ...
Call Centre Manager £40,000-50,000 +bonus +benefits Surrey My innovative insurance client operates a rapidly expanding and transforming call centre. With responsibility for a growing team of Team Leaders and c40 advisors, we are looking for a call centre manger to drive their inbound sales and customer retention function that is due to double over the next 12 months. YOU MUST HAVE THE FOLLOWING S...
Call Centre Manager £40,000-50,000 +bonus +benefits Surrey My client is a rapidly transforming financial services organisation that is recruiting a Call Centre Manager to lead 80 customer service and administration advisors through Team Managers. This hands on role will involve up skilling and developing both advisors and managers whilst implementing new operational plans as part of the transformation projec...
Reporting to the Operations Manager the Assistant Call Centre Manager (ACCM) is responsible for ensuring specific Service Level and Service Quality are delivered at all times while achieving targets for call centre efficiencies. You will be implementing call centre policies and procedures in line with overall corporate objectives. The ACCM will also implement a culture of coaching through a coaching style of leadership in line with b...
Senior Call Centre Manager Yorkshire/Humberside £45,000 - 70,000 +benefits This is an exciting opportunity to join a fast paced financial services organisation at a time of restructure and change. With responsibility for 140 Advisors through 10 Team Leaders, we are looking for a driven and passionate Senior Call Centre Manager who can upskill and motivate the 10 direct reports whilst keeping an eye upon the comm...
£45K & Extensive Benefits In addition to being a global organisation, our client is one of the most successful and pioneering in their industry. Experiencing continued growth, they are seeking a self-motivated and highly driven team manager who will be able to contribute and shape the on-going needs and management of the team. The ideal candidate will have proven experience of managing a significant team...
Key Account Manager (Change Manager)- Direct Marketing Location - Bristol Salary - £up to £35,000 pa DOE MC0272 Our Client is a Global outsourced contact centre provider with a portfolio of High Profile clients. They are looking to recruit an experienced Key Account Manager to join their large team at their Bristol Head Offic...
Sales Team Manager - B2B Manchester £28,000-30,000 (OTE £46-60K) +car/car allowance +benefits My client is operates a sales call centre that sells high-value services to business customers. As Sales Team Manager, you will manage, coach and motivate a team of 8-12 heavily commissioned sales representatives within a predominantly new business environment. YOU MUST HAVE THE FOLLOWING SKILLS &...
