Customer Operations Manager Basic Salary £50,000 - £65,000 + Bonus & Benefits Summary - A leading business in the UK has an opportunity for an experienced Customer Operations Manager. The company have a large Retail and Call Centre footprint in the UK and have some exciting growth plans in place which make this a fantastic opportunity to join this fast paced and expandi...
TITLE: Operations Manager ( call centre ) SALARY : to 40000 LOCATION: London SECTOR: service sector THE ROLE: To manage, supervise and motivate a team of Project Managers who themselves oversee the running of multiple projects globally Recruit, motivate, supervise and lead a team of project managers ( performance appraisals/motivation) Plan all training for staff Dr...
A global, technology led organisation has an exciting opportunity for a Customer Support Manager who has extensive supervisory experience, ideally within a Contact Centre or Facilities Management environment. Saltaire, West Yorkshire Attractive Salary & Benefits ENER-G Switch 2 Ltd are part of the ENER-G Group of Companies, a £120m UK business which designs, develops, operates and finances energ...
Planning Manager West Yorkshire £28,000-£32,000 + Package PACT are delighted to be supporting this UK leading business that is looking to bring on an experienced Planning Manager to support its growing contact centre operation. Key Responsibilities Support Forecasting & Planning Managers and own the "planning ...
Senior Sales Manager / Operations Manager Insurance Greater London 55 - 65k OTE A leading award winning Insurance Intermediary specialising in Home Insurance currently growing rapidly are looking for a Senior Sales Manager to manage their inbound sales operation managing a team currently at 20 - 30 but soon due to grow in their office based in Greater London You will be reporting to the CEO having 2 sal...
Do you have managerial experience within a Call Centre / Contact Centre environment? Do you further your career within dynamic organisation? Our client, a global organisation, is looking to recruit an experienced Customer Service Team Manager for its Operations Centre in Gloucester. You will lead, support and motivate your Team Leaders and their teams to achieve set objectives. Working within a busy service centre, your team w...
Business Development Manager Yorkshire or home based £35,000-40,000 +commission (£80K OTE in year 1) +Exec Car My client operates a multi-site contact centre outsourcing business with clients spanning utilities, financial services, automotive and FMCG. With a strong bias towards outbound sales, they are also looking to further expand their offer into customer service, government, retail and tourism. As ...
BUSINESS DEVELOPMENT MANAGER - CALL CENTRE OUTSOURCER North West England/Home based £50,000-70,000 +car +commission +benefits This is a great opportunity to join an innovative call centre outsourcer that delivers primarily niche outbound campaigns. With responsibility for networking/cold calling and tendering for new business, they are looking for a Business Development Manager to source and win new clie...
BUSINESS DEVELOPMENT MANAGER - CALL CENTRE OUTSOURCER North West England/Home based £50,000-70,000 +car +commission +benefits This is a great opportunity to join an innovative call centre outsourcer that delivers primarily niche outbound campaigns. With responsibility for networking/cold calling and tendering for new business, they are looking for a Business Development Manager to source and win new clie...
Organisation Description Assistant Manager for a Contact Centre, Fixed term contract of nine months. My Client operates a 24/7/365 Contact Centre as part of their business and takes 400,000 calls per annum including support for residents living in over 300,000 homes nationally. They offer a menu of services that remove the need for our clients to employ out of hours cover staff and to help them respon...
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Date: 6 days ago
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Rochester, Kent
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£28,000 - £32,000 per annum
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0 applications
My client based in Rochester is recruiting a Call Centre Manager The Call Centre generates property valuations and looks for other business from opportunities missed by our offices. In addition to this it provides a virtual branch service to our clients when the branches are experiencing busier periods. The successful candidate will have an excellent knowledge of telephone systems and websites, both fully bookable and ...
Exciting job available in Brighton for an Account Manager to join a continually growing business for a well know brand. Reporting to the Operations Manager your job will be to manage one of the company's prestigious clients. This will include; reviewing GP to ensure account productivity and profitability, developing strategic plans for the account, developing and managing all communication and to continually deliver outstanding customer se...
My client is a rapidly expanding call centre based in Staffordshire and due to new business wins are looking to appoint 2 x Call Centre Operations Managers to support with the business needs. The new business means that their call centre will be expanding by over 100 advisors in the next 6 months so the successful candidates for these roles will be intrumental in building the teams and shaping the future of the busine...
33 jobs matching this search were posted in the last week
Quality and Systems Manager Our prestigious client is a rapidly growing company and award winning Burton on Trent organisation. Due to continued success our client is looking to recruit an ambitious and motivated Quality and Systems Manager to support their successful call centre team. Reporting directly to Senior Management the successful candidate will be: Screening incoming and outgoing calls for quality.<br ...
Our client requires a Contact Centre Manager to be responsible for the planning, development and daily management of the Contact Centre and the effective use of resources to consistently meet client SLAs and targets for customer user access, experience and quality The purpose of the role is to service and sell through fully blended multi-channel contact centre, inbound and outbound flexing from 30-50 seats with growth plans to add 30...
We are currently recruiting for a call centre team Manager to work in a established fund raising call centre with opportunities in North London. This award winning telephone Fundraising agency that has gone on to represent many of the most important charities working out of the UK. The Fundraising floor doesn't feel like a call centre. It is a place where brilliant, motivated people come to work and would require a Manager that is able to d...
I am looking to recruit a Customer Service Manager to design and implement the Fraud Customer Service Strategy for a key client of mine. This role is pivotal to the wider service strategy of this well known business. The Customer Service Manager will be responsible for: Consistent delivery of excellent Customer Service Management of external service suppliers Achievement of service KPIs within the Fraud ...
Ronells is a leading distributor of printing supplies to the trade. Established for over 10 years and based in central Oxford with a team of 25 people, we are pioneers in our industry, and wish to expand our business operations. We are searching for a Call Centre Team Leader or Manager, who can lead and manage a team of around 6 - 10 people in an in house call centre. The candidate needs to be experienced with call centres and ...
The Individual: Have you got experience within outbound sales and managing a call centre? Are you comfortable in working towards targets? Do you have excellent communication skills, with experience in motivating and retaining staff? The role: • Ensure that operations goals/ targets are met and develop manage and measure all standards and procedures for success within the department and organ...
Call Centre Manager £40,000-50,000 +bonus +benefits Surrey My client is a rapidly transforming financial services organisation that is recruiting a Call Centre Manager to lead 80 customer service and administration advisors through Team Managers. This hands on role will involve up skilling and developing both advisors and managers whilst implementing new operational plans as part of the transformation projec...
Senior Call Centre Manager Yorkshire/Humberside £45,000 - 70,000 +benefits This is an exciting opportunity to join a fast paced financial services organisation at a time of restructure and change. With responsibility for 140 Advisors through 10 Team Leaders, we are looking for a driven and passionate Senior Call Centre Manager who can upskill and motivate the 10 direct reports whilst keeping an eye upon the comm...
Key Account Manager (Change Manager)- Direct Marketing Location - Bristol Salary - £up to £35,000 pa DOE MC0272 Our Client is a Global outsourced contact centre provider with a portfolio of High Profile clients. They are looking to recruit an experienced Key Account Manager to join their large team at their Bristol Head Offic...
Call Centre Team Manager We are currently recruiting for a call centre Team Manager to work in a established call centre in Portsmouth. This award winning FTSE 100 Call Centre that has represented many of the worlds largest brands globally. With a call centre floor that doesn't feel like a call centre but a place where brilliant, motivated people come to work and would require a Manager that is able to develop succes...
LOCATION: Sheffield JOB TITLE: Service Manager SALARY & BENEFITS : Starting salary of £25,212 rising per service year dependent on certain criteria + pension scheme. WORKING HOURS: Approx 40 hours p/w - shift rota basis. THE ROLE: Service Manager An exciting opportunity has arisen for a Service Manager to work ...
Call Centre Sales Advisor in Newcastle upon Tyne £7.20 p/h basic salary (£14,040 per annum) plus commission, OTE £21,000 Top earners are able to earn £30k as commission is completely uncapped Ad hoc incentives cash and holiday rewards Mon- Fri 12pm - 8pm (plus every other Saturday) Following another successful win of a large client, one of the UK's leading power, gas and renewable...
