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Unit Supervisor Funky Pigeon

  • Central London, London
  • £12,869 - £16,631 per annum
  • 66 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 21163021
Posted by WHSmith
The Opportunity

Can you inspire a team to achieve challenging targets? Then read on.


Do you thrive in a fast paced environment where no two days are the same, then look no further.



We are looking for an exceptional individual used to working to Key Performance Indicators and driving sales with a passionate approach towards customer service and the Funky Pigeon brand to join our Paddington store.


Leading and motivating a team you will play an active role in providing a positive customer experience and driving sales. 



The Accountabilities

Duty manage the store in the Store Manager’s absence
  • Act on the daily store review and ensure relevant store standards checks are carried out and any necessary action is taken 
    li
  • li>Pricing and promotional compliance
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  • li>Supporting customers in developing and creating their own personalised cards and any other product queries 
  • Motivate & coach the team to deliver individual and store targets, including average transaction value and add on sales
  • Performance management of staff – lateness, absence, poor work rate, poor service
  • Stock management including promotions and on-shelf availability
  • Implement the company security policy to reduce shrink and losses
  • Work with the management team to guarantee staff availability on the shop floor through coordinating your team's rotas and attendance
  • Follow company policies and procedures relating to cash, stock and Human Resources
  • Ensure store is fully compliant with pricing, promotions, legislation and Health and Safety
  • Flexibility with working hours and the availability of transport –store opening hours vary between 5am-11pm
  • Role will involve pushing heavy cages and moving stock over long distances

    The Requirements for the Role

    • Previous experience of leading and motivating a team to achieve targets
    • Proven experience of working to and achieving challenging sales targets
    • Previous experience of working in a customer focused retail environment
    • Strong communication skills and an understanding of the performance management process
    • Airside pass requirements – valid passport, 5 years continuous referencing, consent to undertake a Criminal Record Check


    Job Board - Why Join WHSmith?

    WHSmith is a household name as we have been established for over 200 years. Our company has grown from strength to strength and we now have over 550 high street stores and over 400 travel outlets at airports, train stations, hospitals and motorway service areas across the UK plus an online store; .


    Year on year we announce a strong set of financial results and have shown good profit performance across the Group in a challenging trading environment. In return for all your hard work and commitment you will receive comprehensive training and on-going support from your Area Manager. In addition to this, our excellent benefits package includes; 25 days holiday, generous staff discount* and annual performance related bonus*.



    It all adds up to excellent career opportunities and the chance make a real impact on the Company's success. If successful, candidates will be required to obtain a valid passport, undertake a criminal record check and provide 5 years of continuous educational, professional or employment references. Due to the high number of applications we receive, it is with regret that we are unable to respond to all applications and therefore will only contact short listed candidates.



    *after initial qualifying period.



    “WHSmith values diversity and welcomes applications from all sections of the Community”



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