Transition Manager - Leading US Managed Services Provider

Transition Manager - Relocation to Amsterdam is required (No Assistance Provided)

About our client

A managed services provider offering extensive solutions to customers for outsourcing global IT infrastructure operations.

Our Technologies

Their state-of--the-art management portal, is fully ITIL-v3 aligned and provides clients the same view as their engineers.

Our clients

The world’s largest companies, such as Time, Inc. Interactive, Genworth, GAP Inc., Reuters, Canon, Comcast, Robeco and ING Insurance have entrusted their systems, networks, databases, and enterprise applications to our client.

Job Description:

• Provide transitional leadership of key, high-profile Global Fortune 1000 partner/client relationships.
• Ensure absolute quality standards of technical project management
• Provide direct project oversight and management.
• Advocate client service requirements and "outside in" perspective.
• Through expert understanding of our client’s service delivery, advocate our client’s services and solutions to client account portfolio.
• Liaise between customers, our client’s business executives, and technical subject matter experts to ensure consistent communications and quality service delivery.
• Participate in internal & customer-facing conference calls, demonstrations, and presentations in

conjunction with partner resources

• Support direct management in other business and operational development initiatives, as

Required

Job Requirements:

• Bachelor’s degree in Computer Science, Information Management, or similar field (business oriented technical degrees given special consideration and technical / business dual majors given

most-favored status)

• Minimum of 3-5 years hands-on technical experience in one or more domains required
• Minimum of 3-5 years in a business-oriented role, such as technical project management or IT

lead required

• Experience in transition management a must
• Experience with Project Level Reporting a plus
• PRINCE2, PMP or related certification
• Project .net, MS Project or other project management tools
• ITIL Framework Knowledge

Functional knowledge of the below domains, with expertise in at least one required. Special

consideration for generalist technology backgrounds.

• Data Networking
• Storage Management
• UNIX Systems Administration (Solaris, Linux, AIX, etc.)
• Windows Administration
• Database Administration / Architecture
• Application Programming/Management
• Datacenter management
• IP Telephony
• Network & System Security