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Trainer Multifunctional

  • Job type: Permanent, full-time
  • Date:
  • Reference: 21117899
  • Duration: Permanent
Trainer Multifunctional

Newcastle and Sunderland region

£23,650+ lifestyle benefits + excellent company benefits

The Company
PPDG has over 700 employees operating out of 50 locations throughout the UK. In order to maintain our excellent service we rely on the quality of the people who work for us and our people are fundamental to the company's overall success.
They share our commitment to walk the hardest paths to unearth the spark of brilliance in everyone and nurture it in a personal way to create a better life for everyone in society. We will continue to employ people who are passionate about what we do so that we can maintain our high standards of service and success.

The Job
Covering Newcastle and Sunderland. The role is to support the Customer Development, providing a full learning and Development service to customers as determined by internal and external contractual and development requirements. To assist in planning, delivering and evaluation of training projects and training on a one to one and group basis in support of these objectives. To be flexible and carry out some work outside of the usual core working hours and undertake and degree of travel, subject to business needs.

The role will be to mainly work on our Ministry of Justice contract, working with offenders and ex-offenders to break down their barriers to employment, as well as supporting with other contracts in line with business needs'
Please note that an enhanced CRB check is required for this role in line with PPDG's commitment to safeguarding as well as an additional security check. Due to the requirements for the contract, candidates will need to successfully meet these security requirements before being confirmed into post'
* To conduct learning needs analysis as required, with all designated customers within existing or potential development areas of the business
* To adhere to and ensure a consistent approach to the quality management of training resources
* To monitor and evaluate outcomes of each project and training course undertaken and process as appropriate
* To support all customers in job search, job matching ad sustainability of employment by delivery of one to one and group learning and development sessions.
* To manage all groups and individuals in a way that enables them to identify their own learning needs and to take responsibility for their own actions
* To ensure effective tracking of customer attendance/progression through taking part in caseload reviews with an appropriate Site Manager or Designate.
* Maintaining contact with named persons at each identified group or project, ensuring a high level of communication with all parties.
* To deliver materials to agreed service level and quality assurance standards and deadlines.
* To assess and evaluate at customer and stakeholder levels.
* To liaise closely with all relevant parties to ensure service levels are maintained.
* To adhere to quality processes and procedures, ensuring accuracy to agreed standards of all documentation - e.g. learning/action plans, reviews etc.
* To monitor own progress towards business and individual objectives.
* To consistently seek ways to improve occupational competency by taking personal responsibility for your continuous professional development through Institute For Learning.
* To ensure maximum efficiency and professional delivery with external bodies/teams.
* Any other related duties as required by the business objectives within the scope of the role.

The Person Specification
* In possession of GCSE in Maths and English, grades A-C or equivalent
* In possession of a relevant level 4 teaching qualification (e.g. C&G 7407 stage 1 and 2 C&G 7407 stage 1 & 2, C&G 7304, CTTLS).
* Previous training experience
* Continued membership of IFL
* An adept communicator with the ability to persuade, influence and listen to others
* Displaying strong motivational, customer service and organisational skills
* Competent training delivery professional, encompassing equality of opportunity strategies and adhering to PPDG's Safeguarding Policy
* Competent in the use and purpose of technology with excellent IT and administrative skills
* In possession of demonstrable lateral thinking skills
* Enthusiastic and flexible team player with high expectations of self and others
* Able to work under pressure, on own initiative and constantly seek to improve
* A professional outlook, the ability to maint
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