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Trainee Customer Services

  • Job type: Permanent, full-time
  • Date:
  • Reference: 24081365
Posted by
SNC ASSOCIATES
More jobs from SNC ASSOCIATES  

Our client is a Manufacturer and Retailer of Children's Outdoor Play

Equipment, Garden Structures, Equine Clothing Footwear, & Horse wear. Established in 2004, Selwood now has operations throughout Europe, USA, Australia and Russia and is recognised as an innovative market leader.

After Initial Training The Role is simply:

To answer incoming UK phone calls in a very professional manner and
assist customers with off line orders.
Work on Live Chat to assist customers with product queries in addition to processing online orders.
Attend a number of large retail shows throughout the UK - this will involve weekend work.
To work as part of small team responsible for marketing all of our
products online.

Write and post regular topical and informative blogs bringing traffic and customers to our websites.

You the Person

Have a very professional telephone manner
Be articulate and well spoken
Ability to work under pressure and handle high volumes of calls
Stable career background
Have an Interest in Equine affairs
Be able to be a key member within a small team.
Flexible attitude to working hours and place of work

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