Trainee Call Centre Start June ( for School or college leavers)

Average 35 hours per week, 26 week rotational pattern, Monday-Sunday
availability between 09:00-19:00, regular weekend working required.

Join our Apprenticeship scheme as a Service Consultant and you'll enjoy the benefits of learning while you earn. If you’ve got a passion for people and a dedication to your own development, you’ll get to build the career you want. This apprenticeship role is aimed at those who have just left school or college. You will gain a qualification in Providing Financial Services
(Intermediate) which is equivalent to 5 GCSE's at Grades A-C.

You will be the key first, and often only, point of contact for customer calls, providing an excellent level of customer service that exceeds expectations and in doing so reduces the need to transfer calls. You will proactively seek opportunities to offer customers
additional products and services that will develop and add further depth to their relationship with the bank.

Our customers aren’t the only ones who’ll benefit from advice that’s tailored to their needs. We’ll help you achieve your goals through excellent in-house training and personal support. You’ll work towards a Level 2 Apprenticeship, which is the equivalent of five GCSEs at grades A-C. Of course,
you’ll also develop all kinds of valuable skills on-the-job which will really enhance your CV.

You will need to have aclear credit history to apply.

With our team, you’ll have access to a wide range of
benefits including a monthly performance bonus and 22 days holiday. Salary is £15480 to £16340.