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Our client is looking for an experienced Service Desk Team Leader who will ideally have come from a larger service desk environment. You will be responsible for the day to day management of circa 10 service desk analysts. The ideal candidate will be aware of and capable of affecting the daily KPIs associated with a customer focused service desk such as call answer rates, speed, customer satisfaction, first time fix and quality. <li...
Our client in Wilmslow is looking for an IT Support Technician to monitor all IT Support calls, ensure all severe incidents are handled promptly and resolved. The role will involve providing technical advice to the business on the use of IT systems, attending weekly service review meetings, monitor and report incidents, manage all record and carry out routine opporational tasks. You will need to have IT service management or IT...
Customer Service Advisors required immediately. You will be required to take incoming calls from Australia and then enter details onto a computer database. It is necessary to have a good telephone manner and be computer literate with good spelling. Shift start times are generally nights as dealing with clients in another time zone. Shifts are any 5 out of 7 at a flat rate of pay. ...
We are looking for an IT support officer to work on a temporary basis in the Derby area. The position will involve installing computers, software and IT equipment. Investigation and resolution of techincal faults will also be a part of the role. this is a full time position for approx 3 months. candidates will need to have experience from a similar role and a good knowledge of IT systems. This position requires an immediate start. ...
We are looking for an experienced Service Desk Technician on a temporary basis to start ASAP. The booking is for 3 months, so you need to be pretty flexible. Working hours will be Monday to Friday 9am-5pm. There is parking on site but it is first come first served. Bournemouth. You'd be part of the team providing the core first-line ICT Service Desk function, delivering outstanding customer service to the company's ICT users a...
We are currently recruiting for an ICT Service Desk Technician. The role is full time, paying between £9 and £10.50 per hour. This assignment will be temporary on-going, and will be to start ASAP. (possibly: Monday 22nd April 2013) Duties will include: To help the organization maintain effective delivery of Customer Service through personal interaction and the support of reliable IT and telephony systems, in l...
Job Description A Fantastic opportunity has arisen in Pudsey, Leeds to work within Lloyds Banking Group as a German Analyst.This is to cover offices in Berlin, Heidelberg, Vienna and other Europena sites. Core purpose of the role Demonstrate good customer service, which benefits the business and the customer. Demonstrate good analytical problem solving skills Dem...
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My client in Reigate is seeking an experience 1st or 2nd line support porfessional to join their rapidly growing team. This is a 2 month contract role to start with but there is a possiblity it will be extended. Lovely offices and working environment. Ideally the right candidate will have Application knowledge and experience. Please apply today for more details. ...
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