Temporary Case Review Administrator - £12,000 pro rata

Case Review Administrator

Company Summary

We are UK’s leading provider of advice and solutions for people with serious debt problems.

Based in Adlington, Lancashire, we handle enquiries from thousands of people every month.  The range of solutions we provide have helped thousands of people regain control of their finances.

Role Summary

We are looking for an experienced administrator preferably from within a customer service environment. We are looking for individuals who are able to work to individual performance targets and have a keen eye for detail. Candidates must have the ability to communicate over the telephone and by letter with customers who may be in distress.

This is a temporary position anticipated to last approximately 3 months. 

Key Responsibilities

• Liaise with customers via telephone or letter
• To ensure that all cases are dealt with in a timely manner
• To be responsible for checking terms of a proposal and taking the appropriate actions
• Draft reports to creditors, clients and courts
• Complete financial statements
• General office administration

Spefic Skills & Experience

Essential 

• Administration Experience
• Basic level use of MS-Excel and MS-Word
• Good verbal and written communication skills
• Ability to work in a team
• Numerical skills
• High level of accuracy/attention to detail required
• You must be well organised and you must be able to prioritise your workload

Desirable

• Experience of working in a busy office environment

Please note that you will need to meet the essential criteria for this role to be successfully shortlisted. 

Salary & Rewards

The starting salary for this role is £12,000 pro rata.

Benefits include; discounted gym membership, discounted healthcare, free car parking, on-site canteen, free hot drinks, free internet access, childcare vouchers.

Location

This position is based at our offices in Adlington near Chorley, Lancashire.

Previous Experience

You may have had experience within the following roles; administrator, admin assistant, office assistant, customer service administrator, case reviewer, debt management.