Telesales/Telemarketing Representative
- Bridgend, Mid Glamorgan
- £18,000 per annum
- 48 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21134732
Our client, a company intent on providing excellent service levels and with a vision of growing their business model considerably in 2012, are looking for a Telesales/Telemarketing person, to help assist them with their growth.
Job Description
- Telemarketing activities and prospecting for new clients & correct contact details
- Cross selling and up selling to new and existing customers
- Sending out and following up sales proposals, catalogues
- Follow up sales leads from mailshots, website, advertising and other sources
- Sending out literature/information as appropriate.
- Telemarketing campaigns of specific products to specific markets
- Maintaining and updating data base of customers and filing information
- Liaise with customers should there be early or late deliveries
- Ensure all deliveries are on time and that all promises and commitments are fully met.
- Liaising with external sales staff and agents dealing with enquiries and processing orders
- Book appointments for sales directors and key account manager and provide them with support when they are 'on the road’
- Supporting and assisting in all aspects of customer service
- Compiling quotations, proposals and information required by customers.
Reception
- To undertake general reception duties as and when required
-To respond to all general enquiries to the business and fielding calls as necessary
General
- Assisting the sales team and back up support
- General writing of letters and completing of information forms
- Photocopying, faxing, franking, mailing etc of correspondence/documents
Accounts
- Debt collection as and when required.
Person Specification
- Passionate about selling
- Enthusiasm and strong work ethic
- Loyalty
- Able to handle rejection
- Able to work under pressure
- Team working &
