Technical Application Consultant

Summary

As a Technical Consultant you will be responsible for providing high quality technical installation, upgrade and support services to our clients. The main areas of involvement will be installing / upgrading the portfolio of products, based on MS SQL server and Oracle databases plus web based applications.

Organisation:

Our client is a leading provider of business software and services, helping more than 50.000 customers in 150 countries. They offer deep industry-specific applications and suites, engineered for speed, using groundbreaking technology that delivers a rich user experience. They deliver market leading sector-specific applications and tools, engineered for speed, using groundbreaking technology that delivers a rich user experience and flexible deployment options that give customers a choice to run their businesses in the cloud, on promises, or both.

Responsibilities:

• Installation and Configuration of Application suite and other third party software; including, MS SQL Server and Oracle databases and products based on web technologies
• Liaison with clients - agreeing technical aspects of new installations and the upgrade of existing products with new and existing customers
• Advising customers on best practice regarding maintenance and backup procedures
• Feedback of issues at customer sites to appropriate company staff and to monitor resolution where appropriate
• Ensuring that services delivered are signed-off as completed to enable invoicing in accordance with agreed procedures
• Provision of enhanced consultancy services on system resilience and high availability
• Performing Technical Audits
• Liaising with Application Consultants and Project Managers to define application requirements.
• Producing full technical specifications for customizations and configuration changes.
• Designing, code and test customizations and configuration changes to software applications to meet both functional and technical requirements.
• Participating in implementing all actions required to deploy an application; assist in ensuring that the application meets both technical and business needs.
• Providing post delivery support for customizations and configurations.
• Working self-sufficiently and collaboratively to ensure team goals are achieved.
• Able to manage multiple deadlines on concurrent multiple projects
• To self-study to increase your knowledge of technical solutions.
• To recommend changes to procedures and processes.

Must Have technical skills

• Microsoft  T-SQL Programming experience
• Microsoft SQL Server Installation / DBA experience

Preferred Technical Skills

• Oracle PL/SQL programming
• Oracle Installation experience

PERSONAL ATTRIBUTES

• You will need experience in a customer orientated role, and must be able to work independently with minimal supervision, whilst also sharing knowledge and experience with colleagues.
• Positive attitude and excellent verbal communication skills, with both internal and external customers.
• To have excellent time management skills.

Location: Solihull, West Midlands.