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Support Analyst
- Bath, Somerset
- £18,000 - £22,000 per annum
- 11 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21170366
Organisation Description
Our client is a leading provider of software to the legal and accounts industry requires a Support Analyst to join their team. This is a fantastic opportunity to join a reputable, market leading company.
Job Description
Key responsibilities:
* Working in a front line legal accounts environment.
* Taking and resolving queries that arrive via telephone and email, dealing mainly with cashiers, legal accounting staff and system administrators.
* Ensuring that clients are kept up to date with the progress of their call.
* Production of accounts up to Trial balance
* Ability to deal with questions on system operation, best practice and system problems with control accounts/ bank reconciliations/ record errors.
Person Specification
You Must have the following:
* Excellent communication skills- verbal written and speaking.
* Problem solving skills in an accounts environment
* Be a confident and assertive individual, whilst appreciating the needs of clients
* ability to work in a high pressure and high call volume competently
* IT Literate
Reed Specialist Recruitment Limited is an employment agency and employment business
Our client is a leading provider of software to the legal and accounts industry requires a Support Analyst to join their team. This is a fantastic opportunity to join a reputable, market leading company.
Job Description
Key responsibilities:
* Working in a front line legal accounts environment.
* Taking and resolving queries that arrive via telephone and email, dealing mainly with cashiers, legal accounting staff and system administrators.
* Ensuring that clients are kept up to date with the progress of their call.
* Production of accounts up to Trial balance
* Ability to deal with questions on system operation, best practice and system problems with control accounts/ bank reconciliations/ record errors.
Person Specification
You Must have the following:
* Excellent communication skills- verbal written and speaking.
* Problem solving skills in an accounts environment
* Be a confident and assertive individual, whilst appreciating the needs of clients
* ability to work in a high pressure and high call volume competently
* IT Literate
Reed Specialist Recruitment Limited is an employment agency and employment business
