The role will involve; Chasing of due and overdue debts. Improvement and maintenance of customer contact data. Provide updates on debt status to UK and European Finance Management. Identify reasons for customer non payment and recommend process improvements to correct underlying cause of payment delays / invoice problems etc. Good communication, excellent customer service and attent...
About us: Combining over 125 years in retail with 175 years in banking, M&S Money is in a unique position of being able to access all that’s great about both the M&S and HSBC brands. Building on our success to-date, we’re now in a position to expand our in-store presence with a broader range of products and services which reflect M&S’ strong retail values; quality, value, service, innovation and abo...
The Education Network are seeking strong KS2 Teachers to work with their exclusive list of Primary Schools who are based in Newcastle and Gateshead. The positions are due to start immediately and The Education Network can offer daily, weekly and long term bookings at a variety of schools, on a part time and full time basis. We deal with a range of schools who are constantly on the lookout for excellent E...
Job Description Hours for this role are on a rota basis, between the hours of 8am - 8pm Monday to Sunday (including public holidays). The duties of the role are to present a friendly and efficient reception service, creating a welcoming environment for visitors to come in to. You will work alongside the medical staff to ensure bookings, appointments and visits are handled consistently and efficiently. <br ...
Customer Care Professionals - home based At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day. Right now, we’re looking for Customer Care Professionals to join the team ...
We are currently recruiting for 2 ICT Tutors to deliver Basic IT Skills Courses. We have positions available in Sunderland and in South Shields. Working for a leading provider of programmes which support unemployed people to find lasting work. Working Monday to Friday between 9am - 5pm, this role will currently be for a 2 month contract and paying £110 per day The successful candidate will be able to demonstrate experience of d...
My client offers fantastic career development and extensive training programmes to help you develop your skills to the highest standard. As well as a competitive salary. To be successful in this role you will need to have excellent negotiation and communication skills, with an outstanding telephone manner. All candidates must be confident on the telephone, be able to handle objections and problem solve. All applica...
Manpower is looking to recruit for their client, an established training provider in the North East, a Health and Social Care Assessor. A very competitive salary of £20,000 is offered for this post as well as the opportunity to support people and develop them to reach their full potential. This position carries a high level of responsibility and is looking for an individual who can assess all components of the Apprenticeship framewor...
Department Profile: Combining over 125 years in retail with 175 years in banking, M&S Money is in a unique position of being able to access all that’s great about both the M&S and HSBC brands. Building on our success to-date, we’re now in a position to expand our in-store presence with a broader range of products and services which reflect M&S’ strong retail values; quality, value, service, innovati...
About us: Combining over 125 years in retail with 147 years in banking, M&S Money is in a unique position of being able to access all that’s great about both the M&S and HSBC brands. Building on our success to-date, we’re now in a position to expand our in-store presence with a broader range of products and services which reflect M&S’ strong retail values; quality, value, service, innovation and abo...
About us: Combining over 125 years in retail with 175 years in banking, M&S Money is in a unique position of being able to access all that’s great about both the M&S and HSBC brands. Building on our success to-date, we’re now in a position to expand our in-store presence with a broader range of products and services which reflect M&S’ strong retail values; quality, value, service, innovation and abo...
About us: Combining over 125 years in retail with 175 years in banking, M&S Money is in a unique position of being able to access all that’s great about both the M&S and HSBC brands. Building on our success to-date, we’re now in a position to expand our in-store presence with a broader range of products and services which reflect M&S’ strong retail values; quality, value, service, innovation and abo...
Due to increased work load, our prestigious high volume manufacturing client is currently looking to recruit a Test Engineer to join their team on a fixed term contract of 12 months based on site at their plant near Sunderland, Tyne & Wear. The main duties and responsibilities will comprise the following:- •Develop, program, maintain and improve all test processes –JTAG Device Programming<...
NRG are delighted to be recruiting a number of individuals to hit the ground running and bring energy to the work place. All potential candidates must have excellent communication skills, resilience and a 'can do’ attitude. Due to significant growth and success our client are expanding rapidly. The role will be receiving calls from customers regarding their personal financial queries. To perform effectively in this role, you will nee...
Our client is a leading Mortgage Lender based in Sunderland; they deliver high levels of customer service and support to customers facing financial difficulty. The role will involve dealing with customers regarding their mortgages. All calls are warm to help and support the customer if in any difficulties. The right candidates must have proven experience working within a contact centre environment, have an excellent telep...
As a Welding Engineer with Nissan, you'll play a key role in the future of car manufacture. So, add your specialist knowledge to our forward thinking team and join some of the finest minds around. Our industry is becoming leaner, cleaner and smarter. Your challenge will be to take our axle assembly shop welding processes to the next level. Planning and developing automated MIG welding processes, you'll aim to improve quality and effi...
Organisation Description Working for a successful locally based business you will manage an existing proactive telesales and account development team where you will develop and introduce new products, whilst managing and driving stock levels within company guidelines. Job Description - Prepare an annual sales and marketing plan, set clear targets and milestones for attainme...
Calling all SEN Teaching Assistants Looking for a new challenge ? We are currently recruiting for SEN teaching assistants with experience for immediate short and long term positions. All SEN assistants with experience in any part of SEN are welcome across Primary and Secondary. We are especially interested in candidates with experience in the ASD arena and those comfortable with challenging behaviour . If you have Team Tea...
Calling all SEN teaching Assistants Looking for a new challenge ? We are currently recruiting for SEN teaching assistants with experience for immediate short and long term positions. All SEN assistants with experience in any part of SEN are welcome across Primary and Secondary. We are especially interested in candidates with experience in the ASD arena and those comfortable with challenging behaviour . If you have Team Tea...
As a talented Team Leader, you'll help with new installations within our exciting Battery Plant, specifically in preparation for X12G launching activities across all production areas. Assisting with the training of staff, you'll support the Supervisor to prepare your zone for shift production work on Battery manufacture and step in for them when necessary. You'll also help ensure results are delivered on time, within budget and to a high qualit...
An exciting opportunity has arisen to work with a large utilities company at their site based in Houghton Le Spring. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have customer service experience (e.g retail, call cen...
As our Battery Plant Production Supervisor, you'll support the new installations within our exciting new Battery Plant, specifically in preparation for X12G launching activities in all production areas. An inspirational Supervisor, you'll lead your team and make sure that everyone is motivated, and ready to deliver a consistent high quality output. Hiring, training and developing people, you'll expertly prepare your shop for shift production wo...
The client designs and manufactures small steel and plastic components used in the packaging and general manufacturing sectors. Their customer base covers a variety of industries. Reporting to the Technical Manager, you will be responsible for the management and resolution of customer concerns, product returns, and internal quality issues. You will also be responsible for hands on duties ranging from goods inwards inspection, KPI com...
An exciting opportunity has arisen to work with a large utilities company at their sites based in Peterlee. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have proven customer service experience from a relevant environ...
Organisation Description Our client is an IT Services Provider with a multi million pound turnover. They specialise in delivering technical solutions to streamline business processes for a variety of clients. With offices spanning across the globe, they are now looking a Technical Service Desk analyst to work from their office in Gateshead. The successful candidate must be able to start immediately...