State Claims Manager - Adelaide Australia Based

• Key senior opportunity for a Customer Service leader with insurance industry experience
• Challenging and supportive team environment
• Lead our largest Claims unit nationally based in Adelaide, South Australia

Allianz Australia, part of the global Allianz Group, is one of the Australia’s leading providers of insurance and risk management products and services. By joining Allianz, you are joining a company that offers a fast-paced, flexible and innovative work environment and a rewarding career.

An exciting opportunity now exists within Operations Division for a State Claims Manager. Reporting through to General Manager Claims Services, you will be a key part of a national team focused on consistency in process and procedure within the claims management arena. We are seeking a dynamic individual to lead a team of 170 + employees, delivering exceptional claims services to a range of customers nationally, whilst maintaining a focus on service standards, efficiency and effectiveness.

You will do this through:

• Development and implementation of business plans
• Ensuring adherence to cost control strategies and practices to minimise costs whilst maintaining internal and external service levels
• Conducting productivity reviews and implementing changes to ensure support and processing systems are developed and maintained
• Providing leadership, guidance and mentoring to a wide range of professionals
• Meeting Board and external parties standards for risk management, compliance and SOX for areas of accountability

Whilst a background in insurance operations will be an advantage, experience leading and motivating a large team along with the aptitude to identify and implement customer service initiatives is essential. This is an exciting time to join our business and be challenged as we transform our claims operations.

To be successful, you will possess:

• Detailed knowledge of the General Insurance/financial services industry
• Depth of experience in leading teams to targets and service levels
• Well developed verbal and written communication skills
• Strong negotiation, problem solving and decision making abilities
• Ability to research, analyse and disseminate information to assist in corporate planning
• Relevant tertiary qualifications are highly desired but not essential.

We value high performance and encourage you to continue your personal and professional development.

Remuneration package negotiable dependent upon skills and experience.

We seek expressions of interest from experienced General Insurance or Insurance managers who are looking at moving to back to Australia or relocating to Australia. Sponsorship will be considered for suitable candidates.

To apply for this role please apply through the Allianz Australia website and send your resume, and covering letter addressed to Amy Curtis, Recruitment Manager.