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SIPP Technician Dubai
- Dubai, Dubai
- £35,000 - £50,000 per annum, inc benefits
- 4 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21143799
My client, a world-wide SIPP provider, are looking for a Technical Consultant, with particular specialism in SIPPs, for their office in Dubai.
Responsibilities:
- Helping to provide compliant administration to a portfolio of self-administered UK pension
scheme clients (SSAS, SIPP and QROPS)
- To investigate, solve and report on customer problems
- To work with compliance in the ongoing development of the technical aspect of the
business
- Provide advice and help to customers who use our service
- To maintain an excellent technical knowledge of the industry and products
- Answer customers' questions about our services, fees and business terms
- Emphasize product features based on analyses of customer needs, and on technical
knowledge of capabilities and limitations
- Coach staff on procedures, processes and technical aspects of the job so that
administrators understand the role and scope of their job
- Motivating and supporting staff within the teams to develop a good working
environment and team spirit
- To contribute in the growth of the company revenues and services
- To use the company standards, procedures and systems where these are in place and
help in their development
- To deal with other general work as requested by the Technical Manager and the
Directors
Tasks:
- To ensure all HMRC, DWP, FSA and other deadlines are adhered to
- To help manage liability issues and finable events
- To ensure Data Protection and Custody items are dealt with compliantly and regular
audits of these items are undertaken
- Must be able to talk to others to convey information effectively and persuade others
- Actively look for ways to help people and methods to explain how the service can
benefit the customer
- Maintain a professional and satisfied relationship with clients and customers when
troubleshooting and educating about the service features and benefits
- To prioritise, diary workload and maintain good reminder discipline
- To identify and support opportunities for growth
- To provide an excellent first impression to all visitors and telephone enquires
- To ensure all complaints are dealt with in an appropriate time and manner
- Any other duties applicable to the role
Skills / Requirements:
- Excellent working knowledge of self-administered UK pension schemes
- Diagnose the root cause of an issue while providing a time bound and accurate
problem resolution and see this through
- Work in a fast paced environment and function as a team member, aligning
professional objectives with the team's operations goals
- Excellent English language communication skills both written and verbal
- Organised with the ability to prioritise and delegate work
- Able to work as part of a team and on own initiative
- Experienced in the use of Microsoft Office (Outlook, Word and Excel)
- Presentable, motivated and able to work on own initiative
- Personable, friendly, can do attitudeHillman Saunders is acting as an Employment Agency in relation to this vacancy.
Responsibilities:
- Helping to provide compliant administration to a portfolio of self-administered UK pension
scheme clients (SSAS, SIPP and QROPS)
- To investigate, solve and report on customer problems
- To work with compliance in the ongoing development of the technical aspect of the
business
- Provide advice and help to customers who use our service
- To maintain an excellent technical knowledge of the industry and products
- Answer customers' questions about our services, fees and business terms
- Emphasize product features based on analyses of customer needs, and on technical
knowledge of capabilities and limitations
- Coach staff on procedures, processes and technical aspects of the job so that
administrators understand the role and scope of their job
- Motivating and supporting staff within the teams to develop a good working
environment and team spirit
- To contribute in the growth of the company revenues and services
- To use the company standards, procedures and systems where these are in place and
help in their development
- To deal with other general work as requested by the Technical Manager and the
Directors
Tasks:
- To ensure all HMRC, DWP, FSA and other deadlines are adhered to
- To help manage liability issues and finable events
- To ensure Data Protection and Custody items are dealt with compliantly and regular
audits of these items are undertaken
- Must be able to talk to others to convey information effectively and persuade others
- Actively look for ways to help people and methods to explain how the service can
benefit the customer
- Maintain a professional and satisfied relationship with clients and customers when
troubleshooting and educating about the service features and benefits
- To prioritise, diary workload and maintain good reminder discipline
- To identify and support opportunities for growth
- To provide an excellent first impression to all visitors and telephone enquires
- To ensure all complaints are dealt with in an appropriate time and manner
- Any other duties applicable to the role
Skills / Requirements:
- Excellent working knowledge of self-administered UK pension schemes
- Diagnose the root cause of an issue while providing a time bound and accurate
problem resolution and see this through
- Work in a fast paced environment and function as a team member, aligning
professional objectives with the team's operations goals
- Excellent English language communication skills both written and verbal
- Organised with the ability to prioritise and delegate work
- Able to work as part of a team and on own initiative
- Experienced in the use of Microsoft Office (Outlook, Word and Excel)
- Presentable, motivated and able to work on own initiative
- Personable, friendly, can do attitudeHillman Saunders is acting as an Employment Agency in relation to this vacancy.
