Service Agreements Administrator - 3954

This vacancy is being advertised by Hollyfield Personnel who is operating as an employment agency.  Our client based in Lichfield is looking to recruit a high level Service Agreements Administrator with 2 yeas minimum experience working in an administration role with excellent customer service. SAP experience ideal but not essential. Duties include:

• Controlling the Order Management Systems for all of the activities associated with the processing of a customer maintenance order
• Contract loading, 3rd party purchasing, spares review, renewal validation and processing, invoice generation and the filing and archiving of appropriate paperwork
• Providing support and assistance to the business during the customer contract lifecycle
• Communicating accurately and efficiently in a timely manner on all levels to both internal and external customers
• Providing industry leading customer services to achieve high levels of customer satisfaction
• Processing customer maintenance orders within agreed SLA's
• Managing all aspects of checking spare stock, purchasing third party services

Working Monday to Friday either 8.30am-5.00pm or 9.00am-5.30pm 1/2 hr lunch

Salary £17,000pa

If you have the relevant skills and experience for this role apply now. If you do not receive a response within 5 days kindly assume you have been unsuccessful on this occasion.