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Senior Dialler Analyst

  • Liverpool, Merseyside
  • Salary not specified
  • 6 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 23006459
Role Title: Senior Dialler Analyst
Location: Kirkby, Merseyside
Salary: £23,500 - £27, 000 + excellent benefits

Do you pride yourself on having excellent analytical skills and building great relationships? We’re looking for a Senior Dialler Analyst to proactively manage campaign and customer agent performance. As a Senior Dialler Analyst, you will play a key role in ensuring contact and penetration targets are met and maximising campaign performance. Your ability to influence and make far reaching business / operational decisions will be essential for your success. Sound appealing?

What you'll need
  • Experience in a Dialler / Intraday role
  • Excellent relationship management, negotiating and influencing skills
  • The ability to work on your own initiative, to tight deadlines and manage multiple workloads
  • Demonstrate analytical problem solving and conceptual thinking
  • Proven track record of driving performance, achieving goals and objectives
  • Knowledge of Resource Planning process within a financial services organisation
  • Flexibility to cover business demand/operating hours

    From Europe to the USA, and from Africa and the Middle East to the Far East, over 23 million Barclaycard customers enjoy the benefits of our innovative approach to business. Dedicated to success, our strong international growth has laid the foundation for an exciting future where we truly drive solutions that make payments simpler for all of our customers.

    With a highly competitive salary and an attractive pension package, you'll enjoy a great range of benefits at Barclaycard. We'll match your career aspirations to superb training and development opportunities.

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