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Secretary & Office Administrator

  • Dorchester, Dorset
  • Salary negotiable
  • 91 applications
  • Job type: Permanent, full-time
  • Date:
  • Reference: 20925108
Job Description

We are looking for an enthusiastic, self motivated, highly organised and efficient secretary and administrator to support the Hospitality Team. The successful applicant will possess excellent communication and administrative skills together with the ability to initiate new systems and procedures. Experience of working in a busy commercial environment is of key importance and you will be expected to be a key player in a busy, professional and dedicated team. A bubbly, highly confident personality is essential!
Main Tasks and Duties:
• To liaise with whole department to ensure smooth running of functions and events
• To maintain diaries and make appointments for Operations Manager and External Function Co-ordinator.
• To provide client and departmental liaison for conferences and weddings.
• To deal with incoming telephone enquiries, take bookings and promote sales over the telephone.
• To deal with incoming mail for the department and action as appropriate. 
• To provide administrative and secretarial support to include word processing, photocopying filing, raising invoices, taking deposits and payments, producing wedding and conference specifications and maintaining data bases.
• To take active responsibility for safeguarding and promoting the welfare of children and vulnerable adults in College.
Educational Qualifications / Experience 
Essential
• GCSE English & Maths at Grades A-C or equivalent (Equivalents are: Key Skills Level 2 Communication in Application of Number, NVQ Level 2 / First Diploma (Merit) / Level 2 Apprenticeship / National Certificate)
• Competency in using MS Office Word, Access & Excel
Desirable
Certificate/Diploma in Administration Level 2
• NVQ Business Administration Level 2 or equivalent
• ECDL
• Experience using hotel or conference booking software system
• Previous experience working as a PA or Secretary
• An appropriate first aid qualification – either First Aid at Work or ‘Appointed Person’ 
Knowledge
• Have a clear understanding of how to deliver excellent customer service
• The ability to understand basic financial accounting procedures 
• Experience of working within a customer facing environment
Skills
• Professional, courteous and friendly telephone manner
• Excellent communication skills (both verbal and written)
• Good organisational skills
• The ability to play a key role in helping to organise other members of the department in maximising time management and the effectiveness of team communication
• Experience working in an organisation with a strong customer focus
• Ability to prioritise and work calmly under pressure in order to meet deadlines 

Reed Specialist Recruitment Limited is an employment agency and employment business
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