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The role will involve; Chasing of due and overdue debts. Improvement and maintenance of customer contact data. Provide updates on debt status to UK and European Finance Management. Identify reasons for customer non payment and recommend process improvements to correct underlying cause of payment delays / invoice problems etc. Good communication, excellent customer service and attent...
Customer Care Professionals - home based  At American Express we’re committed to providing our customers with exceptional service. Managing billions of customer interactions each year, our World Service team is in the front-line, making sure that we deliver on our commitment by going above-and-beyond every single day.  Right now, we’re looking for Customer Care Professionals to join the team ...
We are currently recruiting for 2 ICT Tutors to deliver Basic IT Skills Courses. We have positions available in Sunderland and in South Shields. Working for a leading provider of programmes which support unemployed people to find lasting work. Working Monday to Friday between 9am - 5pm, this role will currently be for a 2 month contract and paying £110 per day The successful candidate will be able to demonstrate experience of d...
My client offers fantastic career development and extensive training programmes to help you develop your skills to the highest standard. As well as a competitive salary.  To be successful in this role you will need to have excellent negotiation and communication skills, with an outstanding telephone manner. All candidates must be confident on the telephone, be able to handle objections and problem solve. All applica...
Manpower is looking to recruit for their client, an established training provider in the North East, a Health and Social Care Assessor. A very competitive salary of £20,000 is offered for this post as well as the opportunity to support people and develop them to reach their full potential. This position carries a high level of responsibility and is looking for an individual who can assess all components of the Apprenticeship framewor...
Due to increased work load, our prestigious high volume manufacturing client is currently looking to recruit a Test Engineer to join their team on a fixed term contract of 12 months based on site at their plant near Sunderland, Tyne & Wear. The main duties and responsibilities will comprise the following:- •Develop, program, maintain and improve all test processes –JTAG Device Programming<...
NRG are delighted to be recruiting a number of individuals to hit the ground running and bring energy to the work place. All potential candidates must have excellent communication skills, resilience and a 'can do’ attitude. Due to significant growth and success our client are expanding rapidly. The role will be receiving calls from customers regarding their personal financial queries. To perform effectively in this role, you will nee...
Our client is a leading Mortgage Lender based in Sunderland; they deliver high levels of customer service and support to customers facing financial difficulty. The role will involve dealing with customers regarding their mortgages.  All calls are warm to help and support the customer if in any difficulties. The right candidates must have proven experience working within a contact centre environment, have an excellent telep...
An exciting opportunity has arisen to work with a large utilities company at their site based in Houghton Le Spring. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have customer service experience (e.g retail, call cen...
An exciting opportunity has arisen to work with a large utilities company at their sites based in Peterlee. As a Customer Service Advisor you will be responsible for dealing with a diverse range of queries in relation to existing customers energy accounts, ensuring first contact resolution and promoting the products and services of the company. Successful candidates will have proven customer service experience from a relevant environ...
Must experienced Plater with relevant certs. Duties include all aspects of bench side fabrication work, in a busy fabrication workshop environment. Position is temp for 4 months with a view to a more permanent role. ...
Manpower are now recruiting Banking advisors for a contact centre in Sunderland. Working in a modern high energy and rewarding environment you will service the needs of customers while identifying needs based on the customers current circumstances. A passion for service and sales is a must as service is at the forefront of everything you do in this role. Successful candidates will be preferably from a finance/sales/service backgroun...
My client, a professional and highly experienced interior fit out, refurbishment and shop fitting contractor. Have an immediate requirement for a site based project manager to join their team for a 10 week project in Birmingham.    Key Duties and Responsibilities: (may include the following but is not exhaustive) To manage all aspects of complex retail re-fits, re-furbs, extensions and new ...
Are you looking for a new challenge? Are you driven and self motivated? Manpower are now recruiting Outbound Sales Executives for a contact centre in Sunderland. Working in a high energy sales environment you will be encouraged to not only hit targets but grow and develop in your role. Successful candidates will be upbeat with a "positive will to win" and enjoy speaking to customers in addition to working to sales targets....
Our client, one of the UK’s largest energy suppliers are looking for a target driven individual to join their already successful team in Peterlee. You will be sales focused want your earnings to reflect your efforts. You will be contacting potential customers from leads generated by the field sales team to offer price comparisons using your persuasion techniques to complete the sale.  You will also call existing customers ...
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