Sales Executive

Do you have a passion for providing great service and a flair for sales? If so our Sales Executive position might be the perfect job for you.

With no two days the same, our Sales Executives are right at the forefront of Motorpoints determination to provide industry leading customer service and great value for all their customers.

You will work closely with customers both face to face and over the phone to facilitate the car buying experience, giving expert advise in a friendly and positive manner.

Motorpoint offer state of the art facilities, industry leading training and fantastic career opportunities.

Duties

- Engagement of every customer who arrives on site.

- Full and transparent communication of all relevant information, such as finance agreements, additional products and vehicle information

- Selling additional products such as GAP, warranty, reversing sensors, Guard-X, blue tooth kits and peace of mind packs.

- Advocate for Motorpoints finance products, selling their benefits at every opportunity.

- Demonstrate behaviours and communicate in a style that upholds Motorpoints core values

- Being mindful of the profit achieved in the deal and ensuring the finance rate and product sales are reflective of this.

- Working closely with the Business Managers to offer customers a suitable finance package.

- Working with a team of sales executives and sales and general manager to achieve weekly and monthly targets.

- Being mindful of individual targets, ensuring you track your progress against expectations on a regular basis

- Agreeing and carrying out customer call backs to achieve additional sales from initial enquires

- Daily use of the in house systems such as IQuote and Viper

- Ensure you are meeting the required level of customer service as measured by our internal NPS scoring system.

- Comfortable conducting outbound prospect calls to customers.

- Ensuring sales procedures are followed and paper work is completed accurately

Person Specification

- Proven track record in customer facing environment

- Experience of selling finance would be highly beneficial

- First rate IT skills

- Confident and articulate communicator

- Able to influence others in a positive manner

- Builds rapport quickly, gaining trust and buy in from customers

- First class listening skills, able to identify key buying signs and possible limitations in customer ability to fulfil finance agreements

- Approachable and always willing to offer assistance

- Mobile and active willing to approach customers

- Excellent negotiating skills

- Follows procedure and adheres to processes strictly

- Good team player

- Willingness and ability to coach and develop junior or new members of the team

- GCSE or equivalent grade A-C in English and Mathematics

- Exceptional diary management skills.