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As the Head of Marketing you shall be responsible for all Branding and Marketing led activity within traditional above and below the line as well as Online, Digital and Social Marketing as you will be responsible for design and implementation of the Branding and Marketing plan. Ideally working in a professional services led industry you will be able to demonstrate where you have grown a brand within the market by using multiple platforms an...
Business Development Consultant   £16,500 + Commission REF:   1011-5 Have you 6 months sales experience, but currently not reaching your full potential in both earning potential, career development and tired of working late and unsociable shifts? Our award winning client based in Cheshire is set to expand throughout 2012 and as a result have immediate and exciting Sales opportuni...
Exciting opportunity for an experienced and strategic Dialer Manager Must have developed and lead a team of outbound telephone / sales campaigns by managing and driving dialer strategy in remodeling the work flow to ensure the optimal level of dialer performance Responsibilities: Design, create and deliver outbound dialling projects based on the Noble Amcat CCS dialling platform Manage on going existing c...
  • Date: 30 April
  • South Africa,
  • £45,000 - £50,000 per annum, inc benefits
  • 2 applications
Must have developed and lead a team of outbound telephone / sales campaigns by managing and driving dialer strategy in remodeling the work flow to ensure the optimal level of dialer performance. Responsibilities: Design, create and deliver outbound dialling projects based on the Noble Amcat CCS dialling platform Manage on going existing campaigns split across multiple soft and hard dialling platforms Const...
Are you an experienced Resource Planning Manager who can manage and motivate a team of scheduling and forecasting analysts within a structured Resource Planning function? Main Accountabilities • Deliver meaningful, cost effective forecasts and schedules • Responsibility for the shift pattern strategy and delivery • The alignment of resource levels against call and workload requirements. • Manage...
Excellent opportunity for a Senior Campaign Manager/ Call Centre Manager who is experienced in running an inbound and/ or outbound client campaigns in a multi client Outsource Contact Centre. Due to sustained growth and development over recent months my client has further opening for Senior Campaign Manager/ Call Centre Managers who can demonstrate a track record in driving and managing circa 100 FTEs in a blended outbound sales and retenti...
Exciting opportunity for an experienced and strategic Dialer Manager This is an opportunity to join a market-leading, expanding organization that requires an experienced Dialer Manager to play a pivotal role in the development of outbound sales campaigns and strategy. The successful  candidate will be experienced in managing dialer campaigns from a contact centre based environment with first-rate analytical skills. In addition...
Due to growth and development a highly regarded Financial Planning and advisory firm based in City Centre Manchester have a further opportunity for an Independent Financial Advisor to join an existing team of specialists. Currently working in a similar role you will be ambitious and experienced with an ability to communicate effectively with clients and team alike. Being a forward thinking and experienced advisor you will be u...
  • Date: 30 April
  • Australia,
  • £150,000 - £160,000 per annum
  • 15 applications
Leading Blue Chip organisation has an opening for a Site Director/ General Manager who is experienced in leading, managing and shaping a 1,500 FTE multi-site contact centre. As well as directing the delivery of service through commercial strategic decisions you must be able to demonstrate an ability in shaping an operation through managing the output, full P&L and Capex budgetary responsibility, process improvement and ultimately implem...
Our client is a leading International BPO/ Outsourcer that delivers complete customer centric solutions for major UK and global FTS100 B2C and B2B brands. Due to further growth and development within this organisation a vacancy has arisen for an experienced client focused and customer centric Account Director who can demonstrate senior and strategic account management, growth and development to manage corporate clients that offer hig...
Team Leader/ Manager responsible for the development and performance of circa 15 FTE's in a blended Inbound and Outbound operatiion to ensure that the SLA’s and KPI’s are achieved, whilst motivating, developing and improving the team. Key Responsibilities: Coach and develop a team of Lead Generation and/ or Sales Advisors Handling inbound and outbound calls on a dialler to new and existing clients from a variety of lead s...
  • Date: 30 April
  • South Africa,
  • £110,000 - £120,000 per annum
  • 32 applications
Excellent opportunity for a Operations Manager who is experienced in running inbound and/ or outbound client campaigns in a multi-client Outsource Contact Centre. Due to sustained growth and development over recent months my client has further opening for Senior Campaign Manager/ Call Centre Managers who can demonstrate a track record in driving and managing circa 500-1,000 FTEs in a blended outbound sales and retention outsourced campaign....
My market leading retail client is currently looking to recruit several Team Leaders. You must have at least 2 years experience of managing a team within a contact centre environment. They are looking for people focused managers who can effectively lead and develop teams to produce great results. You must have the ability to coach, carry out disciplinary procedures, put in place PDP's and most of all influence the team with your posi...
As an experienced Senior Business Change and Transformation Consultant, with a track record working with major 'blue-chips' and in depth business change experience you shall be able to demonstrate a track record of measuring, recommending, mapping and promoting key business change, transformation and processes. With a solid understanding of Project Management, Project Processes, Business Analysis and Programme Design, you will be responsibl...
Exciting opportunities within a leading Change Management Consultancy who are a Sunday Times top 100 company for experienced and proven Programme Manager/ Consultants. With a breadth of career history in management consultancy or senior executive experience gained within a blue chip environment you will demonstrate an expertise in at least one of the following sectors; finance, retail, telecoms or manufacturing. With core consu...
Business Change Consultant As an experienced Senior Business Change and Transformation, with a track record working with major 'blue-chips' and in depth business change experience. You will be able to demonstrate a track record of measuring, recommending, mapping and promoting key business change and processes. With a solid understanding of Project Management, Project Processes, Business Analysis and Business Change, you will be resp...
Our client is a leading International BPO/ Outsourcer that delivers complete customer centric solutions for major UK and global FTS100 B2C and B2B brands. Due to further growth and development within this organisation a vacancy has arisen for an experienced client focused and customer centric Account Director who can demonstrate senior and strategic account management, growth and development to manage corporate clients that offer hig...
Leading International Outsourcing/ BPO organisation has an exciting opening for an experienced Contact Centre/ Customer Services Manager who has a passion for delivering exceptional customer service. Based on a single site inbound operation you will be responsible for the effective delivery and service of a 120+ FTE operation so you must be able to demonstrate a track record of leading the delivery of a simialr Service centre. Ke...
  • Date: 30 April
  • Rest of the World,
  • £90,000 - £110,000 per annum, inc benefits, OTE
  • 20 applications
Leading Blue Chip organisation has an opening for a Site Director/ General Manager who is experienced in leading, managing and shaping a 1,000 FTE single site contact centre. As well as directing the delivery of service through commercial strategic decisions you must be able to demonstrate an ability in shaping an operation through managing the output, full P&L and Capex budgetary responsibility, process improvement and ultimately imple...
  • Date: 30 April
  • South Africa,
  • £40,000 - £60,000 per annum, OTE
  • 23 applications
Excellent opportunity for a Senior Campaign Manager/ Call Centre Manager who is experienced in running an inbound and/ or outbound client campaigns in a multi client Outsource Contact Centre. Due to sustained growth and development over recent months my client has further opening for Senior Campaign Manager/ Call Centre Managers who can demonstrate a track record in driving and managing circa 100 FTEs in a blended outbound sales and retenti...
  • Date: 17 April
  • South Africa,
  • £35,000 - £50,000 per annum, inc benefits
  • 8 applications
The Campaign Manager will report to the Campaign Director and is responsible for the daily running of the campaign, providing direction to your team ensuring that the campaign KPI’s and business objectives are achieved. Responsibilities: Managing the daily running of your designated campaign Directing Duty Managers and Team Leaders Accountable for implementing and translating company strategies into your departm...
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