Roadside Technician

If you are self-motivated, flexible, an excellent communicator and enjoy working outdoors, why not consider becoming a Roadside Technician or as they are often known an AA Patrol.  Although working on your own, you do have the support of colleagues, trainers and a technical helpdesk plus the security of working for the Number One breakdown organisation.

Job Purpose

• To undertake a high standard of effective and safe diagnosis on members’ vehicles.
• Maintain a high standard of driving and courtesy at all times.
• Maintain a high standard of courtesy and effectiveness in dealing with members.
• To provide excellent customer care and service.
• Be fully conversant with the operation of all vehicles and equipment issued, (technical helpdesk and diagnostic equipment provided)
• Maintain accurate administrative records necessary to ensure satisfactory job performance.
• To build and maintain good relationships with all other colleagues.
• Promote and maximise AA services, including sales of AA membership to new members (commission paid).

Requirements

• City and Guilds part 1 & 2 motor vehicle craft studies or equivalent NVQ level 3
• An in depth practical knowledge of mechanical and electrical workings of a wide range of motor vehicles.
• Significant recent and relevant experience in motor vehicle mechanical repair or in engineering.
• Good verbal communication skills.
• To work annualised hours (including shift working, weekends and bank holidays)
• Must maintain driving licence covering categories B + E.
• Ability to adapt positively to change.

Additional Information

• Shift working, including weekends and bank holidays,  option to select Christmas day off from leave entitlement.
• Working at the roadside in all weathers and on all types of roads, including motorways.
• Working without direct supervision.
• Vehicle and uniform is provided. NB vehicle must be parked at or within 15 mins of home address