Referrals Administrator

I'm very proud to be re-presenting a very good client of mine who are looking to recruit a strong Administrator to Investigate allegations of Vehicle Mis-use. This is a very reputable organisation and 1 of a kind!!

This role is hot off the press.

It's not your average administration role, this position is extremely exciting, with no 2 days being the same, it requires attention to detail, thorough research and investigating skills and a professional and confidential approach.

The role itself will be evaluating and investigating allegations of vehicle misuse, making decisions on customer appeals and, as a small department, provide vital support across its three teams. You would also be liaising with the customers, scheme partners, Police and other agencies to gather and distribute information and achieve the best outcomes.
Complaints and Appeals
Ensure case notes are compiled
Review and Investigate customer appeals.
Checking applications for eligibility.

Key Skills
Good IT skills including knowledge of Microsoft’s Office suite
The ability to analyse and sift information quickly and often from a variety of sources.
Good time management
High accuracy and excellent written and verbal communication skills including the ability to deal with people at all levels are also vital in a busy, dedicated and friendly team.

So if you come from strong Administration/Customer Service background and understand the importance of Sensitivity and a Tactful approach then I need to hear from you ASAP!

Working hours are Monday to Friday, 8.45am to 5.15pm (including a one hour lunch break).

FREE PARKING, 26 DAYS HOLIDAY + BANK HOLIDAYS, FREE MINIBUS TO TOWN AND BACK, PRIVATE HEALTHCARE AND SMART OFFICES!!!!