Quality Assurance Officer

Complaint Quality Assurance Officer
Locations: Birmingham & Telford
£190 per day( 3 + contract )

Excellent opportunity with an Leading Bank in Birmingham & Telford for 20 Complaint Quality Assurance Officers.

You must have:

• Experience in complaints handling within Banking or Financial services environment
• Proven quality checking experience within banking or financial services
• Ability to prioritise work must have attention to detail and ability to work to tight timescales
• Proven coaching and feedback skills
• Ideally you will be FPC or CIFA qualifies or equivalent qualifications

Please contact Sukhi Kaur to discuss further

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