We are recruiting Customer Service Telephone Executives with strong telephone based experience join our team based at our Craigforth site in Stirling. As a permanent employee of Prudential you will be eligible for a wide range of benefits. These include a competitive pension scheme, bonus potential of 5%, colleague share-ownership scheme, a generous flex fund of 5% through PruChoice which can be taken as holidays or ...
We are recruiting Customer Service Executive with a strong administration background to join our team based at our Craigforth site in Stirling. As a permanent employee of Prudential you will be eligible for a wide range of benefits. These include a competitive pension scheme, bonus potential of 5%, colleague share-ownership scheme, a generous flex fund of 5% through PruChoice which can be taken as holidays or cash equivale...
Overall Purpose of Job: Inspire, connect, developing and leading a team of people to deliver consistent levels of excellent service with the customer at the centre of everything we do. Achieving/exceed the business objectives at the right cost. Accountabilities / Responsibilities: Create and nurture an open and honest environment that encourages and supports the delivery of excellent customer service. </...
Overall Job Purpose The main purpose of the Telephone Account Manager role is to meet and exceed agreed sales targets from a defined panel of Intermediary customers by working closely with other members of the Regional Sales Unit (RSU). An RSU comprises a field based Regional Account Manager, an office based Telephone Account Manager and a Sales Support Executive who will work towards achieving a common sales target. <br ...
Overall Job Purpose To support the Senior Qualified Actuary. Recently qualified actuaries will be included in the department rotation scheme, whereby you will have the option to rotate into a different team up to two years post qualification. The specific detail of your role will depend on the team you are in, and will be reflected in your annual objectives. This job description is generic, covering all qualified actuaries rather tha...
We are recruiting Part Time Customer Service Telephone Executives with strong communication skills to join our team on the St James Place account. You will be based at our Craigforth site in Stirling. As a permanent employee of Prudential you will be eligible for a wide range of benefits. These include a competitive pension scheme, bonus potential of 5%, colleague share-ownership scheme, a generous flex fund of 5% through P...
Overall Job Purpose To lead a group of technical resources, organised in workstreams, in delivering IT services to meet business needs and investment ability. Responsibilities cover projects, testing, fix-on-fail services, regular systems enhancements and delivery of programme work packages for systems or subsystems within their responsibility. The relevant person needs to demonstrate initiative, drive, inspiration and passion. They ...
Overall Job Purpose To establish, develop and maintain effective relationships with the assigned business area which will enable L&MD to contribute to improved business performance through the achievement of strategic and operational goals. Accountabilities/Responsibilities Support the preparation, co-ordination and implementation of detailed customer business plans and contact strategies for the assigned busin...
NB: This role is a job share for 2 days a week. Overall Job Purpose Manage and develop the ongoing Sales Communications processes and publications to ensure all regular communications are distributed to the relevant teams and are of the required standards In particular, make sure the Sales stations are up to date, easy to navigate and that sales teams use these as the first port of call for their queries and information ne...
We have an exciting opportunity within our Prudential Financial Planning (PFP) Division for an Operations Consultant to lead the development and delivery of operational change initiatives within PFP. Previous experience of managing operational change required. At Prudential UK & Europe we pride ourselves on offering a wide range of benefits for our colleagues to enjoy. These include a competitive pension scheme, colleague s...
Prudential UKIO & Ireland. UK Business Area Risk Key departments / areas of responsibility • PAC Board • UK Excom • UK Risk Committee • ALCOs • Technical Committee • Actuarial • PMG • Group Risk Fulfil Prudential Group requirements as appropriate Provide necessary support and challenge more widely (e.g. HK Branch, Joint ventures) Job Dimensions <...
Overall Job Purpose The Campaign Manager will have responsibility for planning, key messaging, copywriting and delivering consumer DM (which will be the focus of the role). The successful candidate will work initially in Prudential Customer retention campaigns to our backbook and also be responsible for creating an action oriented report that collates customer. By continual assessment of the market, competitive wo...
Role Purpose: To ensure the day to day delivery of Information Risk & Privacy services, ensuring that Information Security, Risk & Privacy is managed appropriately. Provision of specialist support and advice on information risk management to managers, project teams and IT delivery teams (including the provision of guidance on conformance with the legal aspects of information processing, e.g. Data Protection Act, Computer...
Role Purpose: Ensure that IT Stability is managed appropriately; As part of the team managing the relationship with key 3^rd parties and our customers, manage the services levels provided by IT. Key Results Areas Deliver IT services to all internal and external customers to agreed SLA’s, through key IT partners, in particular PGDS and Capita, ensure that relationships with key suppliers are managed in such a way a...
Role Purpose To ensure Information Security, Risk & Privacy is managed appropriately. Provision of specialist support and advice on Information Security Risk Management to managers, project teams and IT delivery teams (including the provision of guidance on conformance with aspects of information processing (e.g. Data Protection Act, Computer Misuse Act). Managing elements of an ongoing programme of monitoring in order to demons...
Role Purpose: To lead and manage the IT Service Delivery Team ensuring that IT Stability is managed appropriately; As part of the team managing the relationship with key 3^rd parties and our customers, manage the services levels provided by IT. Key Results Areas Deliver IT services to all internal and external customers to agreed SLA’s, through key IT partners, in particular PGDS and Capita, ensure that rela...
Our new advice proposition has huge potential. And it could help you fulfil yours. We are currently recruiting for existing and future opportunities. In the past our direct sales force built a reputation for personal service and trusted advice that customers still talk about to this day. However, the Man from the Pru belonged to a different era. Today, we are developing a new approach to advice. It's called P...
