Process Analyst
- Redhill, Surrey
- £35,000 - £40,000 per annum
- 17 applications
- Job type: Permanent, full-time
- Date:
- Reference: 21162590
Department Overview - The Operational Performance Team's primary function is to drive operational performance through the process. The team acts as the central hub for Management Information, Process Management and Analysis within the Service Delivery Team
Key Responsibilities :-
* To provide robust, accurate reporting to key stakeholders enabling informed decisions
* Resource and Capacity planning of operational resources
* Ownership and governance of processes
* Management analysis and implementation of process change
* To own the review, implementation and maintenance and effective application of all department processes to support current and future operational needs of the department at optimal cost
* To analyse and implement processes - To gather and analyse all relevant information in order to design and implement appropriate processes and procedures
* Documented procedures - To establish and maintain written processes and procedures
* Reporting and MI - To provide a range of reports and MI to Management
* Business liaison - To work closely with affiliated departments such as IT Project, Change, Product and Sales to ensure the smooth implementation of change of processes
* Continuous improvement - To actively look for improvements in processes to support the Department and the companies objectives
Person Profile - The role would suit an individual who is capable of working in a specialist or technical area, with a strong desire to achieve results; like to get things right, pays attention to detail, ensuring quality and standards. Reducing error to a minimum are important factors in this position. Also researching and gathering facts, working with formulas and to specifications; someone who enjoys challenging situations with the persistence to see a job through to conclusion. A logical and systematic person, conventional, accurate, shrewd, methodical, serious, probing, objective, self reliant, challenging and inquisitive by nature
Skills and Knowledge
* Proven work experience within Financial Services
* Strong analytical and Business Processing Re-engineering skills
* Desirable - CII modules CF1, CF4 and CF8Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.Parkside Recruitment is an Equal Opportunities Employer.