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Passenger Service Agent - Edinburgh

  • Edinburgh, Midlothian
  • Salary negotiable
  • 100+ applications
  • Job type: Permanent, part-time
  • Date:
  • Reference: 24197359

2014 is set to be another exciting year of growth for and Jet2holidays, there has never been a better time to join our Team. As a result of our continued success, we have a number of part time Passenger Service Agent opportunities available on a fixed term basis.

Reporting to the Passenger Service Supervisor, the Passenger Service Agent is the first colleague that our customers will meet. You will play a vital role in creating a great first impression, ensuring that all customers receive a VIP service. We are passionate about delivering great customer service and right now we are looking for exceptional colleagues to share and deliver our friendly and trustworthy service.

Working for our customer driven Ground Operations Team, you will greet our arriving customers at the start of their holiday, providing a friendly and efficient check-in service and offering helpful advice on the sales desk and at our boarding gates. You will also be the welcoming face that meets our and Jet2holidays customers on arrival back home.

The successful candidates will have a genuine passion for delivering outstanding customer service with experience of exceeding in a customer facing role. You will have a positive and flexible approach and always have smile on your face. With an enthusiastic approach to helping customers and your Team, you must be able to demonstrate a proven track record in handling customer queries in a fast paced environment.

In return, we offer a good salary and benefits package with opportunities for progression in a growing business. As well as being part of a vibrant Company, our colleagues can also benefit from our Staff Travel Scheme.

This is a great opportunity to be part of an exciting forward thinking business - we operate scheduled leisure flights to the Mediterranean, the Canaries and great leisure cities - help us to send the North on holiday with and Jet2holidays!!

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